Saks Fifth Avenue is a leading destination for luxury fashion, driven by a mission to help customers express themselves through relevant and inspiring style. Since its inception in 1924, the company has delivered one-of-a-kind shopping experiences, featuring an expertly curated assortment of fashion and highly personalized customer service. Its unique approach combines an emphasis on the digital customer experience with a strong connection to a network of 14 extraordinary locations across North America for seamless, all-channel shopping. Saks Fifth Avenue is part of Saks Global's portfolio of top luxury retail brands and real estate assets.
YOU WILL BE:
The Alteration Staff will be part of the tailoring team, providing customer service, and tailoring expertise as required.
Responsibilities
Model all Saks Fifth Avenue Customer Service Principles.
Focus on achieving and exceeding individual performance and productivity goals.
Maintain a consistent high level of customer service by creating and developing excellent customer relationships.
Follow all Saks Fifth Avenue policies and procedures.
Follow all alteration workroom policies and Tailor procedures.
Ability to utilize expertise to make alterations decisions during customer fittings.
Focus on all efforts on providing an exceptional customer experience.
Maintain a clean and safe work environment.
Support company/store and department initiatives.
Ad hoc responsibilities as needed
A towering strength at winning over an audience with their perspective
You are a respected and proven thought leader with a quantifiable track record of success in delivering results within a large complex organization
Generates a variety of approaches to problem solving including new and novel ideas
Requirements
Minimum 3 years' fitting and tailoring experience in high-end merchandise
Ability to fit and perform alterations on a wide range of garments
Possession of strong technical background in specialty skills such as leather, knits, double face, beading, fine tailoring, buttonholes etc. is desired and a benefit.
Ability to use all standard sewing, pressing & spotting equipment
Ability to use specialty machines: Double-blind, Buttonhole, Cover-stitch, Leather
Knowledge of Alterations industry includes fabrication and styling of luxury merchandise.
High school graduate or equivalent preferred.
YOUR LIFE AND CAREER AT SAKS FIFTH AVENUE:
Opportunity to work in a innovative environment with a company experiencing transformational growth
Exposure to rewarding career advancement opportunities across the largest multi-brand luxury retailer from retail to distribution, to digital or corporate
Comprehensive benefits package for all eligible full-time employees (including medical, vi sion and dental)
An amazing employee discount
SALARY AND OTHER BENEFITS:
Factors which may affect starting pay within this range may include market, experience and othe r qualific ations of the successful candidate.
Thank you for your interest with Saks Global. We look forward to reviewing your application.
Saks Global is an equal employment opportunity employer and is committed to providing reasonable accommodations to applicants with disabilities.
If you are interested in applying for employment with Saks Global and would like to request special assistance or an accommodation, please contact the store.
Saks.com is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Compensation for this role varies by geographic location. The listed range reflects multiple markets, including higher-cost areas. Actual starting pay will be determined based on work location, experience, and other job-related factors.
Saks · Sf_0632_miami - Dadeland, FL