Serve as the primary liaison among internal requesters, Sourcing, P2P/S2P teams, and suppliers for competitive bidding activities; lead end-to-end execution of competitive events, including RFx development, supplier communications, event administration in Coupa, and multiple e-auction formats.
Creation of bid analysis, supporting supplier evaluation activities, and communicating results to suppliers; provide clear award recommendations aligned to business requirements; negotiate with designated suppliers for quick-bid commodities and document saving outcomes per policy.
Opportunity Identification & Value Delivery
Analyze historical purchase data and tail-spend to identify, prioritize, and expand opportunities for competitive bidding.
Drive procurement initiatives that improve cycle time, productivity, and total cost by introducing and sustaining supplier competition through bidding.
Governance, Risk, Controls & Compliance
Establish, monitor, and enforce controls supporting a compliant competitive bidding process; monitor and review Procurement and Sourcing controls and compliance; ensure appropriate approvals and documentation are maintained.
Monitor process workflows to support timely requisition submissions and clean handoffs across the S2P/P2P lifecycle.
Provide Tier-2 customer care support for escalations, complex inquiries, and issue resolution related to sourcing events and purchasing workflows; partner cross-functionally with S2P and Business teams to streamline purchasing processes and improve the end-user experience.
Continuous Improvement, Automation & Innovation / Contracting Support
Lead process improvement initiatives to reduce manual effort, eliminate redundancies, and strengthen controls; identify and propose automation/AI opportunities to improve efficiency, data quality, and customer experience.
Create non-strategic contract records for specific commodities by completing required metadata fields in the CLM tool and ensuring alignment with sourcing outcomes.
Required Skills/Knowledge:
Benefits
Health insurance
Additional Information
Job Description:
Role Title: Manager, Bid Desk (L09)
Company Overview:
Synchrony (NYSE: SYF) is a premier consumer financial services company delivering one of the industry's most complete digitally enabled product suites. Our experience, expertise and scale encompass a broad spectrum of industries including digital, health and wellness, retail, telecommunications, home, auto, outdoors, pet and more.
We have recently been ranked #2 among India's Best Companies to Work for by Great Place to Work. We were among the Top 50 India's Best Workplaces in Building a Culture of Innovation by All by GPTW and Top 25 among Best Workplaces in BFSI by GPTW. We have also been recognized by AmbitionBox Employee Choice Awards among the Top 20 Mid-Sized Companies, ranked #3 among Top Rated Companies for Women, and Top-Rated Financial Services Companies.
We provide best-in-class employee benefits and programs that cater to work-life integration and overall well-being.
We provide career advancement and upskilling opportunities, focusing to take up leadership roles.
Organizational Overview:
This role is part of the Sourcing Team within the Source to Pay (S2P) organization at Synchrony. The Source to Pay team provides centralized support for supplier procurement, contracting, and ongoing supplier management across all Synchrony functions. By streamlining contracting processes and ensuring strong governance, the team enables the company to efficiently secure the products and services essential to its daily operations.
Role Summary:
The Bid Desk Manager (Individual Contributor role) leads enterprise-wide competitive bidding events (RFx and e-auctions) across all business units. This role serves as a key liaison between Business stakeholders, Sourcing leaders, P2P/S2P teams, and Suppliers to deliver compliant, efficient, and value-driven procurement outcomes. The role owns bid event execution, governance and controls, stakeholder enablement, reporting, and continuous improvement-including identification of automation/AI opportunities.
Synchrony · Hyderabad, IN