Student Advisor

About the role

Think Academy US ( www.TheThinkAcademy.com ), a 100% owned subsidiary of TAL Education Group(NYSE: TAL), is recently established education technology (Ed-Tech) company to provide K-12 extra-curricular learning services through science and technology. At Think Academy, we provide full cycle service to foster local children's ability to think critically, to strengthen their logic skills, and to help them fulfill their goals through innovative teaching techniques. We believe Love and Technology can make education better. Each week, more than 6 million students are enrolled in TAL's online and offline education platform. Your Role: Think Academy U.S. is looking for Full-Time Student Advisor for our Elementary and Middle school courses. Course consultants are expected to provide expert guidance and personalized support to parents, ensuring that their students' needs are effectively and efficiently met throughout their time at Think Academy. This role calls for strong communication, quick problem-solving, and a deep understanding of how to address client needs promptly and thoughtfully. As a Remote Student Advisor, your responsibilities include: Participating in training sessions to fully understand the company's educational products and user needs. Effectively addressing client inquiries about course offerings, schedules, teaching methods, and registration processes. Engaging potential clients through various communication channels (phone, email, social media) to introduce courses and highlight the institution's value. Building strong relationships with parents by understanding their children's academic needs and recommending suitable programs. Developing and execute plans to meet weekly/monthly enrollment targets and improve resource conversion rates. Monitoring sales performance and continuously refine approaches to achieve optimal results. Collaborating with academic, marketing, and operations teams to ensure smooth integration between enrollment and program delivery.