Program Support Assistant

About the role

The incumbent serves as Program Support Assistant and provides support to the Service regarding all aspects of the Service activities at the Amarillo VA Health Care System. Assists with formulating policies and procedures, implementing and maintaining program goals for the volunteer program, and other Service programs and taking actions which affect services throughout the facility. Screens and process volunteers via data entry during the recruitment and placement process. To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 06/19/2026. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-07 position you must have served 52 weeks at the GS-06. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify based on your experience as described below: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-06 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Use of various software and office automation as it is related to VAVS documentation, fiscal matters, word processing, and master files for volunteers and organization officials, patient advocate data, and other VA data sources and enters data, produce correspondence, and various other automated tasks such as time keeping, order supplies, make purchases and others. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

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