Customer Marketing Specialist, Expansion Programs & Customer Campaigns

About the role

We love going to work and think you should too. Our team is dedicated to trust, customer obsession, agility, and striving to be better everyday. These values serve as the foundation of our culture, guiding our actions and driving us towards excellence. We foster a culture of performance and recognition, allowing us to transform growth as we enable our employees to do the best work of their careers. This hybrid role is open to candidates based in or near Austin, TX. Our Austin office is based in the vibrant San Jacinto Center downtown with breathtaking views of Lady Bird Lake. At LogicMonitor, we hire within our Centers of Energy-vibrant locations where our teams connect, collaborate, and innovate. To learn more about life at LogicMonitor, check out our Careers Page .

Responsibilities

• As a Customer Marketing Specialist , Expansion Programs & Customer Campaigns, you will play a key supporting role in executing customer marketing campaigns designed to drive engagement, product adoption, and revenue expansion.
• Here's a closer look at this key role:
• Support execution of customer marketing campaigns focused on adoption, engagement, and expansion
• Assist in developing campaign assets, including emails, landing pages, and webinar materials
• Partner with Customer Success and Product Marketing to align campaigns with customer needs
• Coordinate campaign timelines, deliverables, and stakeholder inputs
• Track and report on campaign performance metrics and outcomes
• Support segmentation and targeting for customer communications
• Maintain campaign calendars and documentation
• Contribute ideas to improve campaign performance and engagement
• Proactively learn and apply customer marketing and lifecycle best practices

Requirements

• 4+ years of experience in marketing, customer success, or related roles (internships acceptable)
• Strong written communication skills, especially for email and campaign content
• Analytical mindset with interest in campaign performance and metrics
• High attention to detail and ability to manage multiple projects
• Comfortable working in a fast-paced, collaborative environment
• Familiarity with marketing automation tools (e.g., Marketo, HubSpot) preferred
• Highly organized, proactive, and results-oriented
• Openness to leveraging AI tools to enhance campaign execution
• Bachelor's degree in Marketing, Communications, Business, or related field
• Residents of California, click Here to view our California Applicant Privacy Notice.
• Anticipated Application Close Date: 07 /06/26
• LogicMonitor is an Equal Opportunity Employer
• At LogicMonitor, we believe that innovation thrives when every voice is heard and each individual is empowered to bring their unique perspective. We're committed to creating a workplace where diversity is celebrated, and all employees feel inspired and supported to contribute their best.
• Work Authorization:
• At this time, we are able to consider candidates who are authorized to work in the United States on a full-time, permanent basis without requiring new or initial employer-sponso

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