Assistant, Brand & Audience Services

About the role

At Warner Music Group, we're a global collective of music makers and music lovers, tech innovators and inspired entrepreneurs, game-changing creatives and passionate team members. Here, we turn dreams into stardom and audiences into fans. We are guided by three core values that underpin everything we do across all our diverse businesses: Curiosity : We do our best work when we're immersing ourselves in culture and breaking through barriers. Curiosity is the driving force behind creativity and ingenuity. It fuels innovation, and innovation is the key to our future. Collaboration : Making music and bringing it to the world is all about the power of originality amplified by teamwork. A great idea, like a great song, travels globally. We ignite passions and build connections across our diverse community of artists, songwriters, partners, and fans. Commitment : We pursue excellence for our team and our talent. Everything in music starts with a leap into the unknown, and we're committed to keeping the faith, acting with integrity, and delivering on our promises. WMG is home to a wide range of artists, musicians, and songwriters that fuel our success. That is why we are committed to creating a work environment that actively values, appreciates, and respects everyone. We encourage applications from people with a wide variety of backgrounds and experiences. Consider a career at WMG and get the best of both worlds - an innovative global music company that retains the creative spirit of a nimble independent. Job Title: Assistant, Brand & Audience Services A little bit about our team: The Global Brand & Audience team develops and implements artist strategy and planning, driving culture and commercial streaming alike. The Brand & Audience Services team comprises cross-functional disciplines, including Creative Development, Paid Media, Influencer/Creator Marketing, and Direct-to-Fan and Community Engagement. The team is responsible for marquee artists and their storytelling. Your role: The Team Assistant is a highly organized entry-level professional providing foundational administrative and operational support to the Brand & Audience Services department. This position focuses on the "connective tissue" of the team-ensuring cross-functional projects stay organized, and general team logistics are handled with precision. You will provide broad support to the team, helping them execute high-volume digital and physical marketing campaigns. Here you'll get to: Own the Linkfire creation and execution process for catalog releases. You will ensure all links are active, updated, and destination URLs are accurate across global territories. Proactively monitor social platforms to flag trending audio and formats that align with our catalog brand strategies, providing "real-time" insights to our Social Creative lead. Submit song attributions and conversions for TikTok and Meta original sounds. Ensure custom audiences are being updated/created and delivered to Meta to use for retargeting. Work with Paid Media to gather assets and approved copy for paid media campaigns. Help sort and field vendor invoices to appropriate teams for payment. Assist with the setup, build, and live execution of paid media campaigns across key digital and social platforms (including Spotify, TikTok, and Meta). Actively monitor live campaign performance and assist with pacing, budget tracking, and real-time optimization to maximize ROI. Ensure relevant first-party data segments are consistently synced, clean, and up to date with our external ad agencies and partner platforms. Maintain data integrity across systems to support highly targeted audience retargeting and acquisition. Assist with general paid media reporting, generating structured performance updates for Brand leads during and post-campaign. Compile and format raw campaign data into standardized reports to assist with performance tracking. Coordinate the internal ad credits workflow, ensuring platform credits are tracked, allocated, and executed efficiently across various global campaigns and territory collaborations. About you: You have meticulous attention to detail and have the ability to multi-task across different specialist teams in a fast-paced environment. You anticipate team needs and can take the initiative to build streamlined workflows that improve general operational efficiency. You have strong written and verbal skills and are a concise and professional communicator, comfortable interacting with everyone from coordinators to senior executives. You are deeply connected to music culture and social media trends, with a basic understanding of social platform specifications (Meta, TikTok, YouTube, Snapchat, etc.) Proficient in Google Workspace; experience with or curiosity about project management tools and AI-driven workflows. We'd love it if you also had: 0-2 years of relevant support experience in the music, media, or entertainment industry A passion for music