Developer Educator, Video (Developer Ecosystem)

About the role

At Twilio, we're shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you're part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we're acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! . See yourself at Twilio Join the team as Twilio's next Developer Educator, Video (Developer Ecosystem). This position is needed to grow, educate, and engage Twilio's global developer audience through video and media. As a Developer Educator, you'll combine developer fluency with strong storytelling and on-camera presence to create longform and shortform video content that helps developers succeed with Twilio's platform. You'll develop concepts, outlines, and scripts, appear on camera, and collaborate closely with our video production team to bring educational, engaging content to life. This role involves collaborating with a global team to plan, create, and deliver developer content, in partnership with product, brand, as well as marketing teams. The ideal candidate thrives in dynamic environments, aiming to boost customer satisfaction through high-quality, developer focused content.

Responsibilities

• In this role, you'll:
• Grow and engage Twilio's developer audience through long- and short-form video that educates and entertains developers on Twilio's platform, showcases compelling use cases, and delivers engaging content tailored to them.
• Develop concepts, outlines, and scripts, and regularly appear on camera for tutorials, explainers, and occasional vlog- or vodcast-style pieces.
• Collaborate with developers and subject-matter experts across Twilio to ensure content is technically accurate, relevant, and aligned with developer needs.
• Partner closely with Brand and Marketing teams, providing clear briefs and feedback, and reviewing final edits for technical accuracy, clarity, and overall quality.
• Publish and maintain content across Twilio's developer channels, primarily YouTube and social platforms, ensuring consistency of voice and experience.

Requirements

• *Required:
• 2-3 years creating developer-focused content (videos, tutorials, talks, or blogs) with strong developer empathy and the ability to write and clearly explain code.
• Proven ability to generate compelling technical video ideas for developers and turn them into clear, engaging stories for YouTube and social platforms.
• Basic experience with basic video production, including filming, lighting, and sound, and working effectively with a professional video team.
• Strong collaboration and project management skills, with the ability to coordinate stakeholders, manage multiple projects, and meet content deadlines.
• Comfort using analytics and feedback from YouTube and social platforms to iterate on topics, formats, and storytelling.
• Desired:
• Basic hands-on experience with video editing tools (e.g., Premiere Pro, Final Cut, DaVinci Resolve, CapCut, or similar)..
• Familiarity with OBS or similar tools for screen capture, livestreams, or recordings.
• Experience working with Airtable or similar tools for content planning and production workflows.
• Location
• This role will be remote, but is not eligible to be hired in CA, CT, NJ, NY, PA, WA.
• Travel
• We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately 15% travel is anticipated to help you connect in-person in a meaningful way.

Benefits

Your Match

How well this role fits your profile.

Company Intel

What employees say

Worked at Twilio? Share your experience