Additional Information
Receptionist
Syneos Health® is a leading fully-integrated life sciences services organization built to accelerate customer success. We partner with innovators at every point across the drug development and commercialization continuum, helping them navigate complexity, anticipate change and accelerate progress.
Every day we perform better because of how we work together, as one team, each the best at what we do. We bring together talented experts across a broad spectrum of business critical corporate functions. Every role plays an essential part in enabling our customers to achieve their goals. Our teams are agile, collaborative, and committed to delivering-for each other, for our customers, and ultimately for the people who rely on the services we support.
Discover what your 25,000 future colleagues already know:
Why Syneos Health
- We are passionate about developing our people, through career development and progression; supportive and engaged line management; technical and therapeutic area training; peer recognition and total rewards program.
- We are committed to building an inclusive culture - where you can authentically be yourself. Central to this is our purpose - Driven to Deliver - which captures the passion of our colleagues to show up each day and shape solutions that have the ability to dramatically impact someone's life.
- We are continuously building the company we all want to work for and our customers want to work with. Why? Because we know that when we bring together smart colleagues from across the world, we can shape the future of healthcare, driving impact for customers and defining the pace of patient progress.
Job Responsibilities
Job Summary
Answers incoming telephone calls and directs calls as appropriate. Greets visitors and directs them as appropriate. Ensures all visitors have signed in and have been escorted following Standard Operating Procedures (SOPs).
Core Responsibilities
- Responsible for all facets of incoming calls and visitors to the office including directing calls to correct employee/department, taking messages, updating the telephone directory, the internal site, and Outlook directory for respective office, and Ensuring visitors to the office have appropriate visitors badge and coordinated escort following company SOPs
- Responsible for mail and shipping including sorting and delivering all incoming faxes, sorting and posting all mail, receiving all incoming shipments and assisting with preparing outgoing shipments as necessary, and sending interoffice mail from the office to remote locations.
General support including:
- Overseeing conference room scheduling and prepares conference rooms for meetings
- Assisting with client related meeting set up, as applicable
- Assisting visitors and staff with taxi and hotel bookings, as applicable
- Overseeing and ordering supplies which may include office, kitchen, mailing, etc. as applicable for respective office location. Ensures adequate and orderly stocking of mail boxes, kitchen and office supply areas.
- Assisting with the local directions and supervision of vendor services, which may include coffee service, food/drink vending machines, and offsite storage, and recycling/documenting shredding services.
- Assisting with the office's emergency response to fire and security alarms by calling building management, emergency personnel, escorting visitors in building evacuations, etc., as necessary.
- Assisting with the maintenance of seating charts for the office.
- Assisting with copying and faxing
Other Responsibilities:
- Performs other work-related duties as assigned. Minimal travel may be required (up to 25%).