As a Senior full-stack engineer, with a front-end focus, you will be at the forefront of shaping the future of customer engagement! As we work towards our vision, you'll be instrumental in delivering timely, actionable insights that drive business growth from day one. We're building a state-of-the-art Customer Data Platform, visualizing relevant insights for businesses post-onboarding and guiding customer engagement across all touch-points. Be part of the team that's redefining the way businesses connect with their customers!
Responsibilities
Work with the product manager to define and detail the product requirements
Define software architecture and design matching the requirements
Write and push high-quality code efficiently for both the frontend and backend
Apply synchronous and asynchronous design patterns
Scale distributed applications
Identify and leverage opportunities to improve general engineering productivity
Integrate with various tools for CI/CD, test automation, monitoring, logging, documentation
Develop multi-tier scalable, high-volume performing, and reliable user-centric applications that operate 24x7
Qualifications We Value:
A deep understanding of the modern front-end ecosystem and experience applying frameworks/tools ( React.js , Webpack, and Node.js ) and patterns to complex, production web applications
Comfortable defining and building robust APIs with a strong understanding for different protocols like Websockets, REST, RPC frameworks, etc
Experience with database schema design and an understanding of query performance that translates to performant, scalable, and reactive products
Deep appreciation for building applications with observability as a first-class principle and familiarity with application performance monitoring
Preferably extensive experience coding in TypeScript and Go
Conclusion:
Requirements
Define software architecture and design matching the requirements
Write and push high-quality code efficiently for both the frontend and backend
Apply synchronous and asynchronous design patterns
Scale distributed applications
Identify and leverage opportunities to improve general engineering productivity
Integrate with various tools for CI/CD, test automation, monitoring, logging, documentation
Develop multi-tier scalable, high-volume performing, and reliable user-centric applications that operate 24x7
Qualifications We Value:
A deep understanding of the modern front-end ecosystem and experience applying frameworks/tools ( React.js , Webpack, and Node.js ) and patterns to complex, production web applications
Comfortable defining and building robust APIs with a strong understanding for different protocols like Websockets, REST, RPC frameworks, etc
Experience with database schema design and an understanding of query performance that translates to performant, scalable, and reactive products
Deep appreciation for building applications with observability as a first-class principle and familiarity with application performance monitoring
Preferably extensive experience coding in TypeScript and Go
Conclusion:
Additional Information
Cresta unlocks the true potential of the customer experience, turning every conversation into a competitive advantage. Cresta's unified AI platform combines conversational AI agents, real-time human agent augmentation, and comprehensive conversation intelligence to drive revenue and efficiency gains across every channel. The world's leading companies, including United Airlines, Cox Communications, and Marriott, use Cresta to power world-class customer experiences every day.
Born from the Stanford AI Lab, Cresta has raised more than $270 million from the world's leading investors, including a16z, Greylock, and Sequoia. Cresta's leadership includes some of the leading minds in AI today. Our CEO, Ping Wu , founded and led Google's Contact Center AI and Vertex AI platforms before joining Cresta to build the future of AI-driven customer experiences.
Over the next few years, AI is going to redefine how people all over the world interact with businesses every day. Come build that future at Cresta.
Cresta is excited to expand our operations to Romania and build a tech hub in the region. These early joiners will play a key role in establishing our engineering team in Romania, helping to shape the future of the site. We are a remote-first environment, offering opportunities to work with a global team across Europe, the US, and Canada. Over time, we aim to create a co-working space in Romania, moving towards a hybrid environment.
Cresta · Romania