Grow existing business relationships and acquire new business within your assigned territory/segment/vertical by selling training and certification offerings.
Exceed financial goals, including sales bookings and revenue
Work directly with customers (in person or virtually), to craft and execute on their training and certification plans.
Engage with partners to drive force multiplication of Red Hat enablement within their companies as well as with their customers
Negotiate terms/pricing/contracts and advance them through to closure
Manage consumption and renewals of Red Hat Learning Subscription (RHLS)
Manage forecasts, provide quotes, scope proposals, close deals, and track data through Salesforce.com (SFDC) and our learning management system (LMS)
Work extensively with cross functional sales teams (in person and virtual) and partners to grow business in your specific territory/segment/vertical
Act as a subject matter expert on training and certification both internally and externally in your assigned territory/segment/vertical
Promote and sell training solutions and services to the XXXX customers using all available promos, specials, and bundles to achieve the highest possible revenue and bookings
Identify, define, develop, and implement corporate training plans for accounts within the region
Identify and generate new training business opportunities and upsell to existing customers
Support existing and new IT transformation projects within the local accounts
Support and Coach the local Sales, pre-sales, channel Teams and partners in relation to the training offering and processes
Identify subscription opportunities that don't include training and attempt to add training offerings to them
Develop and refine the training selling best practices
Actively work on RFIs/RFPs to include Training and Certifications related offerings
Work with the local services team to align the GLS offering with the services solutions
Requirements
5+ years of experience in sales / business management with a proven record of achievement.
Strong communication skills both internally and externally (primarily over the phone, video conferencing and in person)
Ability to work with various sales teams (internal and external) championing Red Hat training and certification.
Experience with SFDC or equivalent CRM system.
Strong Experience with Office Suites (MS Office, Google G-Suite, LibreOffice or alternatives)
Understanding of learning management systems (LMS)
Understanding of the complete sales cycle management from prospecting to closing
Strong customer interaction skills.
Resilience in dealing with transactional administrative work associated with the sale through current training sales systems.
Ability to travel up to 25%.
The salary range for this position is $114,390.00 - $177,360.00 (inclusive of base pay + target incentive compensation). Actual offer will be based on your qualifications.
Pay Transparency
About Red Hat
Benefits
Comprehensive medical, dental, and vision coverageFlexible Spending Account - healthcare and dependent careHealth Savings Account - high deductible medical planRetirement 401(k) with employer matchPaid time off and holidaysPaid parental leave planHealth insuranceDental insuranceVision insurance401(k)Remote work optionsFlexible scheduleEquity / stock optionsPerformance bonusParental leave
Additional Information
The Training Services Account Specialist 3 exercises good judgment and is responsible for working independently with minimal instruction whilst making sound decisions to resolve moderately complex training sales and customer issues. This role proactively manages customer relationships, identifies and develops new training opportunities within existing accounts, and contributes to the development of training plans. The Training Services Account Specialist 3 plays a key role in driving training sales growth and ensuring customer satisfaction.