Administrative Operations Coordinator, SSHP
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ABOUT SIMMONS Located in Boston's historic Fenway area, Simmons University has a strong tradition of empowering women and challenging traditional gender roles. Simmons was founded for equality 125 years ago as one of the first higher education institutions dedicated to helping women become leaders. Today, our university continues to grow and evolve and now offers Boston's only women's undergraduate program and graduate programs open to all. You're joining our community at an especially exciting time as we continue to innovate for the future. Simmons recently launched a six-school academic structure that leverages our expert faculty and longstanding expertise in professions that make our communities stronger. In addition, we continue to highlight our high-value education proposition that is delivering greater ROI to students and putting them on the fast track to career growth and success. You'll find that people who work here truly believe in our mission of preparing students to become social justice-oriented leaders who excel in their professions and their communities. This commitment and pride make for a dynamic workplace. As a university that values diversity, equity, and inclusion, Simmons encourages applications from all under-represented groups. Simmons is committed to creating, developing, promoting, and enhancing inclusive hiring practices-at all levels, for all positions-ensuring diverse talent pools and the delivery of a consistent positive candidate experience. Simmons is an equal opportunity employer and is committed to continuing to develop a more diverse faculty, staff, student body, and curriculum. ROLE SUMMARY Reporting to the Director/Associate Director of Operations and working closely with the Assistant Director of Operations, the Administrative Operations Coordinator provides broad administrative, faculty-facing, and Dean's Office support within the School of Sciences and Health Professions (SSHP). This role supports SSHP's daily administrative and operational functioning through scheduling, meeting and event management, communications, and records maintenance, while providing a broad range of support for faculty, staff, and School leadership. This position serves as an important administrative point of contact for the Dean's Office and SSHP operations. It requires strong organizational skills, responsiveness, discretion, professionalism, and the ability to manage multiple priorities in a high-volume environment. The Coordinator will balance Dean-facing support responsibilities with School-wide faculty and departmental administrative and operational support. ESSENTIAL FUNCTIONS Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. Administrative & Operational Support: Provide high-level administrative support for the Dean's Office, faculty, department chairs, program directors, staff, and academic departments across the School Manage calendars, scheduling, meeting logistics, and administrative follow-up for the Dean's Office and departments, including invitations, agendas, minutes, materials, catering, and related coordination Support finance-related administrative processes, including purchasing, supply orders, travel arrangements, expense reports, and compliance with applicable University policies Provide administrative support for faculty and staff searches, including scheduling, travel coordination, hiring documentation, and onboarding logistics Coordinate student worker hiring in partnership with Student Employment and supervise Dean's Office student workers Coordinate academic administrative processes, including course materials, scheduling support, academic documentation, committee workflow support, and related faculty support Interpret and apply School and University administrative policies when guiding faculty through routine processes; identify exceptions, discrepancies, or matters requiring escalation Communications & Event Management Serve as the primary point of contact for the Dean's Office by receiving, triaging, and responding to internal and external inquiries; prepare background materials, route matters appropriately, and independently resolve routine requests Monitor Dean's Office and operational shared email inboxes and respond to faculty, staff, students, and external inquiries promptly Support School-wide communications, including School and departmental emails, newsletters, digest communications, announcements, and related materials in accordance with University branding guidelines Manage SSHP social media accounts in accordance with University policies and procedures Provide administrative and logistical support for virtual and on-campus events in collaboration with faculty leadership, the Operations team, University offices, and external vendors Compliance, Accreditation & Record-Keeping Assist with data collection, documentation, and maintenance for accredited programs in accordanc
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