Experience: Call Center experience. Customer service experience.
Critical Knowledge/Skills/Abilities
Builds rapport with clients, team members and leadership
Understands the client's needs and offers a solution by matching product features and benefits to their pain points.
Takes a consultative approach and puts customer's needs first
Is able to find leads and build a strong pipeline
Takes accountability for their actions, progress and results
Additional Basic Qualifications:
Must be 18 years of age or older
Benefits
The compensation range for this position is $18.00 - $19.00 hourly. This position will be eligible for commission or an annual performance incentive plan. The base pay actually offered will vary depending on job-related knowledge, skills, location, experience and take into account internal equity.Healthcare (Medical, Dental, Vision)Paid Time Off, Volunteer Time Off, and HolidaysEmployer-Matched Retirement PlanEmployee Stock Purchase PlanShort-Term and Long-Term DisabilityInfertility Treatment, Adoption and Surrogacy AssistanceTuition ReimbursementThese benefits are designed to enhance the health, protect the financial security, and provide peace of mind to our employees and their families.Deluxe Corporation is an Equal Employment Opportunity employer:Please view the electronic EEO is the Law Poster which serves to inform you of your equal employment opportunity protections as part of the application process.Health insuranceDental insuranceVision insurance401(k)Equity / stock options
Additional Information
Shift Info:
Training Schedule - Monday - Friday 8:30am - 5:00pm (CST)
Permanent Schedule - Monday - Friday 10:30am - 7:00pm (CST)
Why Join Us:
We value our people and offer generous benefits - Medical, Dental, Vision benefits start day ONE! PLUS: Paid time off, 401K, paid maternity/paternity leave, tuition reimbursement, pet bereavement and more!
There is a reason we boast numerous awards like "Great Place to Work Certified" and "Best Place to Work" For Moms, Dads, LGBTQ, and Veterans (just to name a few). At Deluxe, we know that great people make a great organization.
A culture that keeps people. 42% of our team has been here over 10 years. When we asked our team why, we heard the people, benefits, family/home time, diversity, and team culture.
Job Summary:
Takes inbound sales calls. Processes orders, answer questions and sells products/services. Identifies sales opportunities by learning about the customer's business and links customer needs to the products/services offered
Identifies sales opportunities by learning about the customer's business and links customer needs to the products/services offered
Asks for sales while consistently utilizing a prescribed sales approach to resolve customer stated and unstated needs. This includes customizing offers utilizing a benefit, application and testimonial approach to build and convey value in products and services while overcoming objections.
Efficiently multi-tasks and navigates across multiple PC order systems while communicating with the customer. Utilizes established processes and tools to ensure timely communications and accuracy on all transactions. This includes pricing products, initiating proofs, releasing orders to manufacturing, and following through with the customer.
Deluxe · Remote