Outreach and Marketing Specialist

About the role

This position is located in the Small Business Administration, Office of Field Operations - Region V in Chicago, IL. The incumbent will provide oversight of SBA program grantees and Resource Partners to include compliance reviews, site visits, and other monitoring activities, and the work involves extensive planning and knowledge, and decision making on the full spectrum of complexities found in OMS support functions. GS-12: One year of specialized experience, equivalent to the GS-11 grade level in the Federal service, obtained in either the private or public sector: Developing marketing strategy for programs and services for growth and development of a customer base; and Developing and delivering outreach, training, presentations and education on a variety of business management, financial management or lending topics related to small business; and Building and managing collaborative alliances and partnerships with a variety of business development partners; and Experience in stakeholder engagement, public affairs, or community relations-preferably in a federal, state, or large organizational context. These qualifications must be clearly referenced in your resume. Additional information on the qualification requirements is outlined in the OPM Qualifications Standards Handbook of General Schedule Positions. It is available for your review on OPM's Qualifications web site: General Business and Industry Series 1101b Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g. Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Generally, time in Non-Pay status as a federal employee is not creditable towards the specialized experience requirement listed above. All qualification requirements must be met by 11:59 pm (Eastern Time) on 06/23/2026.

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