German speaking Customer Service Advisor(fixed-term until January 31, 2027) (m/f/d)

About the role

This is a fixed term contract until 31 st January 2027 . As a Customer Service Advisor, you'll be responding to LEGO fans from all corners of the world during our peak season. We offer a competitive starting salary plus incredible benefits including a performance based/discretionary bonus of up to 10%. Full in-person training will be given with an up to 4-week induction followed by on-the job support. We also offer 'Best of Both' - our hybrid-work approach that gives our Customer Service Advisors the flexibility to work from home up to three days per week and from the office for a minimum of two each week, after training. Working a Saturday on rotation will also be required as part of this role. We resolve millions of queries each year, covering everything from building tips to troubleshooting and tracking down those elusive rare parts. Together, we're crafting new ways to connect with fans all around the globe to make the LEGO experience unforgettable! Why you're the perfect match If you can keep cool when LEGO mini figures are losing their heads, then we want you on the team! You'll bring energy, compassion, and fluency in English and German .