Define and evolve the product vision , strategic roadmap , and prioritization framework across Tim Hortons' owned digital experiences.
Lead prioritization and product investment decisions across multiple product domains while balancing guest experience, business priorities, operational realities, and technical scalability.
Translate guest insights, analytics, operational feedback, and market trends into clear product strategies and actionable roadmaps.
Ensure digital product investments align to long-term platform evolution and measurable business outcomes.
Own product discovery, problem definition, and solution shaping processes to ensure initiatives are clearly defined, validated , and prioritized before Engineering commitment.
Establish clear product decision-making frameworks, success metrics, and accountability models across the Product organization.
Product Management Excellence & Team Leadership
Lead, coach, and develop a team of product managers aligned to digital commerce and engagement capabilities.
Elevate Product Management maturity across the organization, including discovery practices, prioritization frameworks, roadmap management, experimentation, product readiness standards, and measurable outcome ownership.
Build a high-performing Product organization with clear accountability, customer obsession, and consistent Product Management standards.
Create organizational clarity around Product ownership, prioritization, decision rights, tradeoffs, and cross-functional alignment.
Cross-Functional Product Leadership
Partner closely with Engineering, Design, Analytics, ML/Data, Restaurant Technology, Marketing, Operations, and Support teams to deliver integrated guest experiences across digital and restaurant-connected touchpoints.
Drive alignment across complex cross-functional initiatives while ensuring Product remains accountable for problem definition, prioritization, customer outcomes, and solution direction.
Partner closely with Engineering and Design leaders to improve product development workflows, planning quality, requirements readiness, and cross-functional execution effectiveness.
Ensure product decisions balance guest value, business impact, operational fea
Benefits
Vision insurance
Additional Information
Ready to make your next big professional move? Join us on our journey to achieve our big dream of building the most loved restaurant brands in the world.
Restaurant Brands International Inc. is one of the world's largest quick service restaurant companies with nearly $45 billion in annual system-wide sales and over 32,000 restaurants in more than 120 countries and territories.
RBI owns four of the world's most prominent and iconic quick service restaurant brands - TIM HORTONS®, BURGER KING®, POPEYES®, and FIREHOUSE SUBS®. These independently operated brands have been serving their respective guests, franchisees and communities for decades. Through its Restaurant Brands for Good framework, RBI is improving sustainable outcomes related to its food, the planet, and people and communities.
RBI is committed to growing the TIM HORTONS®, BURGER KING®, POPEYES® and FIREHOUSE SUBS® brands by leveraging their respective core values, employee and franchisee relationships, and long track records of community support. Each brand benefits from the global scale and shared best practices that come from ownership by Restaurant Brands International Inc.
Job Profile Summary
The Head of Digital Product is responsible for leading the product strategy, roadmap, prioritization, and product management discipline for Tim Hortons' owned digital guest experiences across Mobile App, Web, Catering, and connected delivery experiences. This leader oversees a team of product managers aligned to core digital commerce and engagement capabilities - including ordering, loyalty, payments, and guest engagement - while partnering closely with Engineering, Design, Analytics, ML/Data, Restaurant Technology, Marketing, Operations, and Support teams to deliver scalable, modern, and high-performing digital experiences.
This role will play a critical leadership role in evolving and elevating Product Management maturity across the organization - including strengthening product strategy, prioritization, discovery, requirements quality, experimentation practices, roadmap clarity, and cross-functional operating models.
The ideal candidate combines deep product management expertise , strong product operating discipline, technical fluency, and modern AI-enabled product development practices. This role requires a leader who can create clarity across complex cross-functional environments, establish strong Product Management standards, and drive measurable guest and business outcomes through disciplined prioritization, product discovery, and roadmap ownership.
This is a highly visible leadership role responsible for shaping the future of one of Canada's largest and most engaged digital restaurant ecosystems.
Rbi · Corp - Toronto Corporate Office