Onboarding Program Manager

About the role

Field Nation brings companies and service professionals together through an integrated, easy-to-use platform. We support businesses looking to grow their service offerings while also empowering technicians to leverage their skills on their own terms. Our mission is to help the service delivery industry do great work, and we live that mission by doing great work for the companies and service professionals who depend on us. Why is this role important to Field Nation?The Onboarding Program Manager plays a critical role in driving the successful onboarding, activation, and long-term marketplace readiness of High Value Providers (HVPs) and Service Companies (SCs) on the Field Nation platform. This role is responsible for designing, managing, and continuously improving scalable onboarding programs that align provider business goals with Field Nation's marketplace capabilities and operational standards. As a strategic operational partner across teams, you will ensure providers are successfully activated, educated, engaged, and operationally prepared to succeed within the marketplace. The role combines program management, operational strategy, workflow design, and data analysis to improve onboarding efficiency and provider experience at scale. Why Field Nation? At Field Nation, we are breaking the barriers to work and enabling the gig economy. We're a tech company that offers a web-based marketplace solution for buyers and sellers of contract services to simply connect, work, and manage their business. We look for collaborators, innovators, and problem solvers to join us in our common purpose of changing the way work gets done. We were named a Top Workplace by the Star Tribune in 2017, 2018, 2019 and a Top 150 Workplace in 2020, 2021 & 2022. We look to hire extraordinary people and provide them with extraordinary benefits.

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