Patient Care Coordinator

Responsibilities

• Administrative Support : Perform a range of office tasks efficiently.
• Patient Assistance : Support the Hearing Care Professional in guiding patients and serve as their primary liaison.
• Appointment Management : Optimize scheduling to maximize test opportunities and track patient engagement.
• Marketing & Sales : Assist with local marketing eorts, cultivating new community relationships and referrals.
• Communication : Handle incoming calls and follow up with patients professionally.
• Documentation & Compliance: Process clinic forms accurately to ensure HIPAA and state law compliance, including verifying patient eligibility.
• Financial Processing : Manage payments, reconcile cash balances, and oversee inventory.
• Office Environment : Maintain a clean, welcoming workspace.

Requirements

• High School diploma or equivalent required.
• Preferred: 2 years' experience in office administration, sales, or customer service.
• Proficiency in MS Office.
• Flexibility to work varying hours.
• Competencies

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Company Intel

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