As Senior Partner Manager, you will own the partnership relationship with IKEA France end-to-end and will be the primary point of contact for IKEA in France . This will involve owning the performance targets and general operations needed to reach ambitious growth targets. This role as Senior Partner Manager blends relationship management, business strategy, operational excellence and strong communication.
Our ideal candidate has a solid experience in account management in retail and in influencing partners, has strong communication skills, and has a very collaborative approach in reaching the needed results. French native speaking and excellent English language skills are mandatory.
Responsibilities
Acting as the primary contact for IKEA France and managing day-to-day communication
Understanding IKEA's goals, challenges and business environment
Handling operational delivery with cross-functional teams (Customer experience, Fulfillment, After sales...)
Scheduling regular check-ins to review performance, process optimization, gather feedback and align on a common goal and roadmap.
Analyze and report on performance for all key channels (online and stores) and share with key stakeholders leading to real business actions.
Prioritize, execute, and influence performance improvement actions, this can include analytical activities as well as on-the-ground direct actions.
Communicate the Taskrabbit value proposition to IKEA co-workers as part of training sessions and act as an outward-facing ambassador of Taskrabbit's values, brand, and products Taskrabbit in a multitude of strategic, tactical, and operational forums to drive growth.
Own and drive key commercial KPIs including Jobs Requested, QFR, AOV, and Net Revenue
Build strong relationships with national teams and store managers through regular store visits.
Requirements
Proven experience in account management or client relationship management, with a track record of owning and growing a key partner or client relationship
Adaptive and problem solver
Demonstrated ability to manage ambiguity
French native speaker
Excellent English language skills
Paris based mandatory
Bachelor's degree
Min 5 years professional experience, preferably including a mix of retail and partner management/account management
Analytical and operational execution skills.
You're comfortable operating at a fast pace in an entrepreneurial environment.
This is a role that requires regular travel within France (and London occasionally)
Please note : The successful candidate will be employed via Rippling, acting as the Employer of Record (EOR), and will not be a direct employee of Taskrabbit. This position operates under a labor portage (portage salarial) model with a maximum contract duration of 36 months.
Compensation & Benefits:
At Taskrabbit, our approach to compensation is designed to be competitive, transparent, and equitable. Total compensation consists of base pay + bonus + benefits + perks.
You'll love working here because:
Taskrabbit is a Hybrid Company. We value flexibility and choice but also stay committed to regular in-person connection.
The People. You will be surrounded by some of the most talented, supportive, smart, and kind leaders and teams -- people you can be proud to work with!
The Diverse Culture. We believe that we make better decisions when our workforce reflects the diversity of the communities in which we operate. Women make up half of our leadership team and our diversity representation is above that of the tech indust
Benefits
Performance bonus
Additional Information
About Taskrabbit:
Taskrabbit is a marketplace platform that conveniently connects people with Taskers to handle everyday home to-do's, such as furniture assembly, handyman work, moving help, and much more.
At Taskrabbit, we want to transform lives one task at a time. As a company we celebrate innovation, inclusion and hard work. Our culture is collaborative, pragmatic, and fast-paced. We're looking for talented, entrepreneurially minded and data-driven people who also have a passion for helping people do what they love. Together with IKEA, we're creating more opportunities for people to earn a consistent, meaningful income on their own terms by building lasting relationships with clients in communities around the world.
Taskrabbit is a hybrid company with employees distributed across the US and EU and a Built In - Best Places to Work (2022, 2023, 2024) continually ranked across multiple national and regional categories. Join us at Taskrabbit, where your work will be meaningful, your ideas valued, and your potential unleashed!
Taskrabbit · Paris, France