Manager, Pricing and Commercial Insights (Complex / Tech Enabled Matters)

About the role

This is a fantastic opportunity for an ambitious individual who wishes to be part of a progressive, proactive and customer-centric team. The successful candidate will play an integral part of driving forward the continuous improvement agenda for the Commercial Finance and Revenue Operations function and its collaboration with other business support professionals. You will be an experienced pricing professional, with strong communication and soft skills, able to work effectively with internal and external stakeholders alike. This role will play an important part in shaping and embedding the firm's pricing capability for complex legal matters, including technology and GenAI delivery models. Sitting at the intersection of legal operations, commercial strategy, and emerging technology, you will help develop the pricing strategy for our AI-related legal services, designing pricing models that reflect the value and complexity of AI work while keeping us competitive and profitable.

Responsibilities

• Build pricing guidance and training for fee-earners, helping them to price AI‑augmented services without defaulting to straight discounts, and being able to articulate value in AI matters (speed, certainty and outcomes)
• Ensuring strong working relationships with other support functions, in particular Business Development leads to establish, promote and maintain policies and processes required for effective management of pricing for transactions, bids and panel appointments
• In conjunction with other business support professionals, provide advice to stakeholders in relation to improving matter financial performance through the provision of post matter financial analysis and associated pricing and business information
• Collaboration and support on any adhoc commercial and pricing related initiatives as required by the London based Finance Director, Head of Finance Decision Support or Senior Pricing Manager
• Key Skills and Experience
• Essential:
• A minimum of 5 years relevant pricing experience. Preference will be given to candidates with legal or wider professional services pricing experience
• Experience pricing services where technology materially alters delivery economics, and articulating value to clients in a credible and defensible way. In addition, you will have an understanding of how AI affects RFP expectations, procurement scrutiny and client requirements for transparency
• Strong commercial acumen and exceptional analysis and financial modelling skills.
• Excellent written and verbal

Benefits

Additional Information

Practice Group / Department: Client Financial Decision Support Job Description We're Norton Rose Fulbright - a global law firm with over 50 offices and 7,000 employees worldwide. We provide the world's preeminent corporations and financial institutions with a full business law service. At Norton Rose Fulbright, our strategy and our culture are closely entwined. We know that our expansion will mean little unless it is underpinned by truly global collaboration and we understand that pioneering work only takes place when our people have room to move and think beyond boundaries. As well as the relevant skills and experience, we're looking for people who are innovative, commercial and value the work that they do. The Commercial Finance and Revenue Operations function and our focus Part of EMEAPAC Group Finance, the Commercial Finance and Revenue Operations function encompasses Client Financial Decision Support (which includes Pricing & Commercial Insight (PCI) and Client Finance Support), Finance Business Partnering (strategic financial business management and financial planning and analysis activities), Finance Business Intelligence and Revenue Operations. We support NRF leadership and wider stakeholder groups to run a successful legal practice by providing financial leadership, timely insights and initiatives designed to improve commercial confidence and decision-making quality.

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