Daily supervision of the food and beverage staff. Maintaining a courteous and efficient operation of the food and beverage assigned area to ensure complete guest satisfaction.
Responsibilities
Ability to perform all dining room positions including server, server assistant, and host.
Open and close restaurant. Supervise staff in absence of Restaurant Manager.
Assist with on-going training to ensure standards are being met.
Interact positively with customers promoting hotel facilities and services. Resolve problems to the satisfaction of involved parties.
Maintain profitability of outlet to support hotel operations. Control payroll and equipment costs. Ensure par stock levels are maintained by calculating inventory, ordering, and retrieving supplies.
Utilize POS system to accurately charge customers, and ensure timeliness of food and beverage.
Directing and coordinating the activities of all assigned associates and departmental responsibilities in the food and beverage area
Supporting hotel policies and procedures.
Ensure appropriate standards of conduct, dress, hygiene, and appearance are maintained.
Full knowledge and participation in the hotel's Fire, Safety, Security, and Environmental plan and/or committees.
Perform other duties as assigned.
Supervise all service personnel including counseling and discipline, to maintain service standards.
Maintain proper set-up of food and beverage area and enforce uniform and grooming standards of all service personnel daily
Assist in conducting daily "shift" meetings to keep staff informed of current promotions, daily specials, guest comments, daily events and pertinent memos.
Ensure al
Benefits
Health insuranceVision insuranceEquity / stock options
Additional Information
Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships.
Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.
Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences.
Check out this video for more information on our great company!
About our property:
Welcome to OKANA Resort and Indoor WaterPark. Located along the picturesque Oklahoma River in the vibrant Horizons District, near downtown Oklahoma City, OKANA Resort & Indoor Water Park offers exceptional career opportunities. Conveniently situated with a dynamic indoor waterpark, over 400 well-appointed guest rooms and suites, including premium riverfront accommodations, a range of dining options, and extensive meeting and event spaces spanning 30,000 square feet, OKANA provides a unique setting for a rewarding career journey. Shape your career in the heart of Oklahoma City at OKANA. Join us to contribute to our distinctive atmosphere and foster your personal and professional growth. Be a part of OKANA Resort & Indoor Water Park, where your career aspirations meet a world-class destination. #BMC-Okana
What you will have an opportunity to do:
Find your belonging by being a part of our supportive and collaborative work environment that encourages growth and fosters success.
Join our SmokeHouse Social Restaurant team as a Food and Beverage Supervisor in SmokeHouse Social at OKANA Resort & Indoor Waterpark.
Our employees are Experience Curators who are professional memory-makers, creating personalized guest experience from start to finish. Experience Curators craft meaningful, over-the-top experiences that wow our guests time after time.
Our Vision for our team members:
Be a part of the opening team of OKANA Resort & Indoor Waterpark, where your career aspirations meet a world-class destination
Contribute to our distinctive atmosphere and foster your personal and professional growth
An individual committed to creating exceptional guest experiences
Be appreciated for what you bring to the team
Learn and grow with a company that values its associates
Why OKANA:
Competitive wages
People-first culture
Health insurance
Retirement savings
Growth opportunities
Paid time off
Festive environment
Perks & discounts
Benchmark · Okana Resort & Indoor Waterpark