Capital One · Mclean, VAPrepare for this interview
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Associate (Strategy Lead) - Interview Strategy & Logistics Capital One's interview Strategy & Logistics (ISL) team is a critical service provider for Talent Acquisition (TA) and their goal of attracting top talent to change banking for good. ISL focuses on delivering a great candidate experience, providing trusted interview reads for hiring managers, and engaging our interviewers. We're looking for a dynamic and strategic team leader to continue building on momentum to implement high-impact changes in TA. As an Associate (Strategy Lead), you will manage a team of coordinators that deliver the logistical and scheduling support for candidate interviews within a specific Line of Business (LOB). Strategy Leads partner with TA counterparts, leveraging data to execute the strategy for interviewer supply and demand planning and quarterly scheduling, while tracking progress and shifting priorities as needed. Success in this role requires a proactive, results-driven, and highly customer-focused approach. You're a strong communicator, comfortable collaborating and engaging with a variety of stakeholders and leaders. Your exceptional teamwork and interpersonal skills will enable you to thrive in a dynamic environment. General Responsibilities: Partners with LOB and team to understand and develop strategy to support upcoming business needs Uses data to drive improvements, and enhance value Manage a team of FTEs and contractors, providing direct coaching for problem resolution, recommending improvements and opportunities, and fostering team collaboration Collaborates with team on staffing and budget management practices for consistent capacity alignment and service level delivery Makes recommendations to drive improvements for ISL projects
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