Systems Analyst III

Requirements

• Power Apps
• Power BI (certification preferred) able to create dashboards
• ServiceNow queries, workflows & reporting
• ADO Queries
• Data Modeling
• SharePoint Super User
• Collaborate with BI team or BI developers to automate metric reporting and dashboards
• Essential Functions:
• Leverage appropriate approaches and modeling techniques to elicit requirements
• Recognize inconsistencies and gaps in a complex business process
• Assist in planning activities and development of business case documents
• Through research and analysis, identify systems impacted by requirements, possible interfaces, cross team dependencies and affected lines of business
• Translate business needs and technical requirements by authoring clear agile stories and features
• Serve as a liaison between technical teams and users, stakeholders.
• Perform root cause analysis
• Build, sustain, and leverage relationships with persons within his/her area of immediate responsibility
• Assist QA in preparation of test scenarios and test data
• Perform any other job duties as requested
• Education and Experience:
• Bachelor's degree in Computer Science, Information Systems, Business Administration or related field or equivalent years of relevant work experience is required
• Five (5) years of experience in requirements management is required
• Five (5) years of experience working in Facets, CCA, SAP, CRMs or other similar enterprise systems is required
• Familiarity with the healthcare environment (Medicaid/Medicare) is required
• Experience designing interfaces and/or mocking up user interfaces to support and display the information in multiple UI disciplines (Web, Mobile, Client Server, etc.) is required
• Competencies, Knowledge and Skills:
• Ability to establish effective working relationships with stakeholders at all different levels
• Proficient in all areas of requirements elicitation (facilitation, process modeling, requirements documentation)
• Experience in creating and writing technical specifications within an agile framework: Epic, Feature, Story, and Task; understands key components of good story writing to enable adaptation of standard industry formats and approaches for effective use
• Understanding of project lifecycles coupled with the software development lifecycle, including processes, techniques, continuous delivery, tools agile, test driven development, and waterfall
• Thorough understanding of business analysis principles
• Flexibility during organizational and/or business changes
• Effective problem-solving skills with attention to detail
• Ability to develop, prioritize and accomplish goals
• Strong interpersonal skills including excellent written and verbal communication skills; listening and critical thinking
• Ability to effectively prioritize and execute tasks while working both independently and in a team-oriented, collaborative environment
• Licensure and Certification:
• Certifications around our core technical systems is preferred; Facets, CCA, SAP,CRMs or other similar Enterprise systems that mimic those CareSource invests in
• Certifications around Agile, SAFE, or the Business or System Analyst role is preferred
• Working Conditions:
• General office environment; may be required to sit or stand for extended periods of time
• Compensation Range:
• Compensation Type (hourly/s

Benefits

Additional Information

Job Summary: The Systems Analyst III is responsible for leading research and analysis to identify systems impacted by requirements, possible interfaces, cross team dependencies and affected lines of business.

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