Polite, friendly and helpful to guests, management and fellow employees
Exceptional
Benefits
Competitive health & wellness benefits, 401(k) & company matchPaid Sick Days, Vacation, and Holidays, Paid Bereavement, Paid Pet BereavementTraining & Development opportunities, career growth
Tuition Reimbursement
Pet Insurance
Team Member Hotel Rates, other discounts, perks and more
Essential Functions and Responsibilities
Participates in monthly inventory
Stocks and maintains supplies in all service areas
Inspects and prepares all service ware prior to use
May assist Server by removing soiled glasses and plates for large parties and during periods of heavy volume
Cleans and stocks glassware
Maintains cleanliness and sanitary condition of lounge and service areas
Assist in completion of post shift clean up and side work duties
Maintain clean and organized storage space
Regular attendance in conformance with standards
May be required to work varying schedules to reflect business needs of the hotel
Required to attend all training sessions and meetings
Ability to perform "Physical Requirements" and "Mental Effort Requirements" as explained below.
Supportive Functions and Responsibilities
Promotes and applies teamwork skill at all times
Notifies appropriate individual promptly and fully of problems and/or unusual matters of significance
Is polite, friendly, and helpful to all guests, management and fellow employees
Attends appropriate hotel meetings and training sessions
Interacts daily with all captains to review events of the day
Maintains current knowledge of all popular alcoholic beverages and cocktail recipes
Stocks portable bar with required mixers, alcoholic beverages and related supplies
Prepares all necessary mixers and garnishes prior to start of service and during shift as needed
Sets up bar service area with all necessary glassware and supplies prior to start of service "Mis en Place"
Greets guests in a polite professional manner according to Loews standards
Determines guests needs and suggestively up-sells beverages so as to enhance the guest experience
To assist in the quality service of alcoholic & non-alcoholic beverages to guests, ensuring that the standards of service as set out by Loews Hotels
Breaking down of equipment and returning stock to the storage areas
Perform other related duties as assigned or requested by supervisors/managers
Records all aspects of guest order accurately
Monitors guest consumption to prevent over indulgence and ensure safety
Inventories all beverages and operating supplies, orders replacement items as needed
Performs all closing duties, secures all inventory and supplies
Performs monthly inventories
Notifies immediate supervisors promptly and fully of all problems or unusual matters of significance
Remains current with hotel information and changes
Complies with hotel uniform and grooming standards
Health insurance
401(k)
Paid time off
Equity / stock options
Additional Information
Live! by Loews - St. Louis, MO is a branded collaboration between Loews Hotels & Co, The Cordish Companies and the St. Louis Cardinals, one of the most beloved sports franchises in the country. The hotel is part of phase two of the already successful Ballpark Village Live! complex and delivers unscripted, locally handcrafted Loews experiences for both group and leisure guests. Live! by Loews - St. Louis features 216 guestrooms, 17,000 square feet of meeting and event space with spectacular views and multiple food & beverage outlets, including an outdoor lounge and a Bourbon Bar.
Who We Are : Founded in 1960, Loews Hotels & Co operates iconic hotels and resorts across the U.S. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations.
Growth and belonging start here ; you'll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role-from Guest Services to Finance, Culinary to IT-offers opportunities to grow and make a meaningful impact.
Creating a Team Member experience where you belong no matter what age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us.
Loewshotels · St. Louis - Live! By Loews, MO