One + years experience as a Food Server in high volume, upscale Hotel or Restaurant environment
Thorough knowledge of food terminology, food service techniques and sanitation standards
Exceptional guest service skills
Basic computer skills
Ability to stand, walk, stoop, bend and lift trays weighing up to 35 pounds repetitively during entire shift
Ability to work flexible schedule to include weekends and holidays
The wage for this position is $13.07. Visit this site to view benefits this role may be eligible for based on classification:
Loews Hotels Benefits
Benefits
Competitive health & wellness benefits, 401(k) & company matchPaid Sick Days, Vacation, and Holidays, Paid Bereavement, Paid Pet BereavementTraining & Development opportunities, career growthTuition ReimbursementPet InsuranceTeam Member Hotel Rates, other discounts, perks and moreJob SpecificMaintains current knowledge of all menu offerings, to include ingredients, preparation method and time required, presentation and appearanceSets up assigned station with all required supplies, "Mis en Place"Greets guests in a polite professional manner according to Loews standardsSuggestively sells menu items to guests so as to enhance the dining experienceRecords all aspects of guests order accurately and enters guest orders into POS terminalCoordinates placement of order so that the timing of preparation and delivery flows consistently throughout entire mealMonitors preparation of individual courses to ensure proper flowInspects presentation of all food items to ensure that a quality product is delivered to the guests as orderedServes all food and beverage items professionally, according to Loews StandardsMonitors guests at all times, anticipates needs, responds to requests, ensures satisfactionPrepares and presents accurate, complete guest checkCollects monies due and or applies charges to guest account using POS terminalCompletes end of shift revenue report and cash depositPerforms all side work duties as assigned by manager/supervisorOther duties as assignedGeneralPromotes and applies teamwork skills at all timesNotifies appropriate individual promptly and fully of problems and/or unusual matters of significanceIs polite, friendly, and helpful to guests, management and fellow team membersExecutes emergency procedures in accordance with hotel standardsComplies with required safety regulations and proceduresAttends appropriate hotel meetings and training sessionsMaintains cleanliness and excellent condition of equipment and work areaComplies with hotel standards, policies and rulesRecycles whenever possibleRemains current with hotel information and changesComplies with hotel uniform and grooming standardsHealth insurance401(k)Paid time offFlexible schedule
Additional Information
Experience the Windy City from the heart of it all. Loews Chicago Hotel , situated steps from Navy Pier and Magnificent Mile, offers guests spectacular city skyline and lake views, while enjoying the comforts of home. Welcome to City Sophistication where convenience and relaxation meet.
Who We Are : Founded in 1960, Loews Hotels & Co operates iconic hotels and resorts across the U.S. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations.
Growth and belonging start here ; you'll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role-from Guest Services to Finance, Culinary to IT-offers opportunities to grow and make a meaningful impact.
Creating a Team Member experience where you belong no matter what age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us.
Loewshotels · Chicago - Loews Chicago Hotel, IL