Clinical Informatics Specialist - Caswell Developmental Center

About the role

The North Carolina Department of Health and Human Services (DHHS) is one of the largest, most complex agencies in the state, and has approximately 17,000 employees. It is responsible for ensuring the health, safety, and well-being of all North Carolinians, providing human service needs for special populations including individuals who are deaf, blind, developmentally disabled, and mentally ill, and helping poor North Carolinians achieve economic independence. Description of Work The Clinical Informatics Specialist assesses the information and knowledge needs of healthcare professionals and residents while evaluating and improving clinical workflows. They lead or support the procurement, customization, implementation, management, and ongoing optimization of clinical information systems and Electronic Health Records (EHRs). The role includes collaborating on training needs, developing educational materials, and providing staff training on current and new systems. They identify and resolve system and database issues, ensure compliance with HIPAA and regulatory standards, and serve as a liaison between clinical and IT teams. The specialist provides technical support to Epic/eMerge users, prepares staff for system and process changes, and assists with annual ICF Survey readiness. They serve as a secondary trainer for Epic/eMerge, create tip sheets and user guides, and monitor EHR usage to ensure training effectiveness. Additionally, they maintain professional expertise through workshops, conferences, webinars, and other learning opportunities to support the design and improvement of facility systems and processes. Knowledge Skills and Abilities/Management Preferences Salary Range: $60,881.00 - $106,544.00 Candidates now meet the minimum qualifications of a position if they meet the minimum education and experience listed on the vacancy announcement. The Knowledge, Skills, and Abilities (KSAs )/ Management Preferences are not required. Applicants who possess the following skills are preferred: The Clinical Informatics Specialist must be a quick learner, have the ability to adapt to technology, good communicator, problem solver, clinical knowledge, previous or current experience using Epic or an equivalent platform. Ability to interpret regulations, software, applications and operate hardware for the facilities Epic use. The ability to work independently, and in a group in a professional manner. The ability to think critically and apply concepts. The ability to train staff and adapt the training to ensure a clear understanding of the material. Work Location: Standards Work Hours: 8 AM - 5 PM, Monday - Friday **Eligibility for Sign-on Bonus** To qualify for the Sign-on Bonus, a newly hired permanent full-time or permanent part-time employee must work 30 to 40 hours per week to be eligible. Those who are eligible and working less than 40 hours a week will receive a prorated rate. An employee is not eligible for a sign-on bonus if: The employee has held a position in the North Carolina State government, including the judicial system, or the University of North Carolina system, within the last 12 months (the employee shall remain ineligible for 12 months from the separation date) The employee has previously received a sign-on bonus from any State agency DHHS has paid any contract placement or recruitment fees. All Sign-on Bonuses are contingent upon budget and final eligibility determination as of the effective date of hire. Additional information regarding the Sign-on Policy can be found here . About Caswell Developmental Center: Caswell Developmental Center, serving as North Carolina's Eastern Region resource center, provides specialized residential, programmatic, and support services for individuals with developmental disabilities. The individuals we serve are at the heart of our facility. Our team is critical to the mission of the facility. We strive to create an environment in which every team member contributes to the overall success of the Center to positively impact the lives of those around them and the individuals we service. If you are looking to make a difference and seeking a rewarding career, we encourage you to consider this opportunity. Please click on the following link- https://vimeo.com/185000006 -to experience how Caring is Contagious at Caswell Developmental Center. Supplemental Contact Information: DHHS uses the Merit-Based Recruitment and Selection Plan to fill positions subject to the State Human Resources Act with the most qualified individuals. Hiring salary will be based on relevant qualifications, internal equity, and budgetary considerations pertinent to the advertised position. Positions in the Division of State Operated Healthcare Facilities shall be subject to pre-employment drug testing and criminal