Principal Enterprise Architect

About the role

ASAPP builds the AI that runs customer experience for the world's largest enterprises: tier-1 airlines, global banks, telcos, and insurers whose contact centers handle hundreds of millions of interactions a year. Our Customer Experience Platform (CXP) puts generative AI directly into voice and digital channels at production scale, where accuracy is non-negotiable. We're hiring a Principal Enterprise Architect to join enterprise opportunities after our Solution Engineers and Account Directors have landed the initial beachhead. Your mission will be to deepen the credibility we've already built and to design how the implementation should actually look. You lead deep architectural discovery and design workshops with prospect CTOs, VPs of Engineering, and contact center architects. You then translate those outcomes into reference architectures that the prospect, our SEs, and our implementation teams can all build against. The role is equally workshop facilitator and trusted technical advisor. You are the architectural peer to the prospect CTO's trusted internal technical leader. This is a principal-level individual contributor role.

Your Match

How well this role fits your profile.

Company Intel

What employees say

Worked at asapp-2? Share your experience