Additional Information
Progressive Leasing is a leading provider of in-store and e-commerce lease-to-own solutions. With more than 20 years in FinTech, we've grown from start-up to industry leader by innovating, simplifying, and valuing people. We are a subsidiary of PROG Holdings (NYSE: PRG), a FinTech holding company with three business segments: Progressive Leasing, Purchasing Power (a leading employee purchase program for consumer products and services using payroll deduction), and Four, a Buy Now Pay Later (BNPL) platform.
We are currently hiring Collections Representatives to help grow our company and ensure our mission is achieved!
This role is a work from home position and can be performed remotely within a 60-mile radius of El Paso, Texas.
Employee Value Proposition (EVP): PROG is dedicated to providing people with opportunity; opportunity for inclusive collaboration, opportunity for innovation, and opportunity for development.
WE ARE: A team of customer assistance experts that are crucial to the operational excellence and world-class experience that we provide to our customers. Progressive Leasing is known for the high-quality assistance that we provide, and we love to continuously pursue excellence and compassion in all that we do!
YOU ARE: An excited professional that knows that working hard and having fun are two peas in the same pod! You are looking for an opportunity to join an organization that has an amazing corporate culture (seriously, it's incredible), competitive pay, an even MORE competitive monthly bonus, and the opportunity to make an impact.
YOUR DAY-TO-DAY:
Responsible for outbound and inbound calls, collecting on accounts that are past due
Provide top tier support and service to our customers
THE DETAILS:
Start Date: Monday, July 6, 2026
Virtual Training: 5 weeks, Full Time/mandatory, Monday-Friday, 8:30AM-5:00PM; 100% attendance required
Full Time Shifts Available: Monday through Friday, either 8:00AM-4:30PM, 10:00AM-6:30PM, or 11:30AM-8:00PM
Saturdays Required: 6:30AM-3:00PM
Compensation: $14.25/HR + BONUS
YOU'LL BRING:
Customer Service and prior collections experience with impeccable interpersonal skills
Excellent verbal and written communication skills
Computer and typing literacy/proficiency, working with multiple software applications/screens simultaneously
Phone experience in a customer service/call center environment
High school diploma or GED equivalent, must also be 18 years or older
REQUIREMENTS FOR WORK FROM HOME:
You must be located within a 60-mile radius of El Paso, TX
You must have a designated home-based workspace (preferably one that is quiet and free from distractions)
You must have a wired internet connection with internet service speeds of at least 10 mbps download and 4 mbps upload to ensure continuous support through excellent call quality and high-speed response rates (wireless, DSL, and/or satellite Internet Service Providers are not compatible with our systems)
Progleasing · El Paso, TX