Transport Administrator Customer Delivery Hub

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Jlp · Stanley Green Customer Delivery Hub (john Lewis & Partners)

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About the role

Our Customer Delivery Operations are a vital part of our business. Here at the Partnership, our Transport Administrator will take ownership of the department's operational success by assisting site management with daily tasks and project work, supporting continuous improvement initiatives and using your customer experience to be an ambassador of John Lewis and Partners. In addition to your contractual pay, any time worked between 18:00 - 22:00 will attract an Evening Premium at a rate of £3.25 per hour, and any time worked between 22:00 - 06:00 will attract a Night Premium at a rate of £4.25 per hour. This will also apply to existing Partners who have enrolled onto Enhanced Hours Premium arrangements. Expected Salary - Up to £32,000 (depending on experience) Contract type - This position is a Secondment until 31.01.2027 Working pattern/flexible working - Our team operates from the office 5 days a week. Location - This role is based at our Stanley Green- Wilmslow- Customer Delivery Hub Hours of work - 37.5 hours a week - Predominantly a pattern of 1330-2130 across the weekdays and Saturday 1000-1800

Responsibilities

Undertake administrative tasks relating to Transport and vehicle legal compliance amongst other administration duties.

Ensure the operation remains legally compliant with adherence to Domestic and EU Driver's Hour regulations.

Maintain effective relationships with external service providers & internal vehicle maintenance units.

Monitor customer delivery routes to ensure high levels of customer service are met.

Effectively communicating with all Partners and raising operational issues to the Transport/Site Management Teams in a timely manner, providing handovers at the end of your shift.

Essential skills you will need:

Excellent PC Skills including Google Docs, Google Sheets, Google Slides, Word, Excel and PowerPoint

Maths and very good communication skills, both verbal and written

Good working knowledge of IT Systems

Previous Administration experience

Desirable Skills you can bring:

Very good organisation and planning skills with a good working knowledge of Transport Legislation

Knowledge of Telematics systems & Route planner

Experience with Transport Compliance systems for defective vehicles and driver regulations.

Closing Date:

June 14, 2026

Pay:

£29,100.00 - £43,700.00 Annual

Contract Type:

Temporary

Hours of Work:

37.5 hours per week including early starts, evenings and 3 in 4 Saturdays. Latest finish time 21:30.

Job Level:

Partnership Level 9

Where You'll Be Working:

Stanley Green Customer Delivery Hub (John Lewis & Partners), Epsom Avenue, Wilmslow, Cheshire, SK9 3RN

ABOUT THE PARTNERSHIP

We're the largest employee owned business in the UK and home of our cherished brands, John Lewis and Waitrose. We're not just employees, we're Partners, driven by our purpose to build a happier world. As we look to our future, there's never been a more exciting time to join us.

We're ruthlessly focused on being brilliant at retail. We continue to innovate, adapt and diversify. Never Knowingly Undersold on price, quality and service in John Lewis and passionately serving food-lovers in Waitrose.

As Partners we all share the responsibility of ownership and in its rewards. We use our voices to contribute to our success, working together through the good and challenging times, holding true to our behaviours and treating everyone with kindness and respect.

We all own making the Partnership somewhere we belong. Embracing our differences and creating an environment where we're free to be ourselves and can THRIVE. Growing ourselves individually, and as a collective.

As Partners, we make all the difference. And, we all own it.

Important points to note:

We also recommend that you apply as soon as possible as vacancies can close early if we see a high number of applicants.

We want all of our Partners to have a good work-life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where possible. Please discuss this further with the hiring manager during your interview.

Transport Administrator Customer Delivery Hub

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