Sandoz · Warsaw (sandoz)Prepare for this interview
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Job Description Summary Sandoz is going through an exciting and transformative period as a global leader and pioneering provider of sustainable Biosimilar and Generic medicines. By creating a new and ambitious path, it will provide a unique opportunity for us all, both professionally and personally. Join us in the role of H2R Services Expert, the future is ours to shape! Job Description Major accountabilities: Support the team in the operational conversion of P&O strategic objectives. Provide support and specific advice in the implementation of processes and standards for all P&O Services aspects (e.g. services, processes, continuous improvement) and provide guidance and assistance on problems and requests to customers/users through consulting and training -Support the identification and planning of services P&O Services will provide. Handle standard service requests, answer questions, resolve problems if possible or support problem resolution by close collaboration with next level support and/or experts -Perform user administration tasks (e.g. access management). Track service requests and troubleshoots - analyze error messages and questions -Support periodic cost and efficiency analyses to support productivity objectives -Support personnel cost budgeting process and control. Support evaluation of the services / processes / continuous improvement in scope. Contribute to P&O Services projects at country or BU level Key performance indicators: P&O Services delivered on time with the right level of quality Minimum Requirements: Work Experience: Operations Management and Execution.
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