Preferred 2-3 years office experience or one year of related experience in a medical practice
Skills, Knowledge & Abilities:
Using an electronic health record and Microsoft Office a plus.
Excellent customer service skills
Ability to multi-task and high patient volume unit
Ability to learn and utilize resources
Strong time management skills
Ability to review information and draw appropriate conclusions
Good judgement and ability to problem solve; escalate issues as needed
Strong team orient work ethic
Thank you for your interest in Albany Med Health System!
Albany Med Health System is an equal opportunity employer.
Benefits
Health insurance
Additional Information
Department/Unit:
HBD - Surgery Urology
Work Shift:
Day (United States of America)
Salary Range:
$46,215.00 - $60,080.00
Medical Scheduler
Urology Surgery Office
Albany, NY
Position Summary:
Assist all patients that report to the front check in desk.
Greet patients in a prompt, courteous and professional manner.
Interact with a diverse patient population.
Utilize the electronic medical record to maintain patient records via registration process and scan functionality.
Update insurance information, attending appointment, collect patient co-pays, and other duties as assigned at the time of patient check in for scheduled appointments
Be knowledgeable with state and government agencies to provide proper consents for patients who are wards of the state; work with facilities to obtain proper consents from patient proxies.
Schedule follow up appointments and referral as needed when patients check out.
Communicate professionally and timely with all parties, including providers, patients, clinical care team, and insurance company.
Albanymed · 23 Hackett Blvd Albany, NY 12208