Customer Service Agent

Requirements

• Customer Service Representatives, Customer Support, and Customer Experience skills
• Ability to ensure high levels of Customer Satisfaction and effective Customer Service
• Excellent communication and interpersonal skills
• Strong problem-solving abilities and attention to detail
• Ability to work on-site in New Cairo
• Experience in customer service roles is beneficial
• High school diploma or equivalent; additional education is a plus
• Fluency in English is a MUST
• Flexibility with night and overnight shifts is a MUST
• ✅ Who Can Apply?
• Fresh graduates & dropouts are welcome!
• Good communication and customer service skills
• A positive attitude and willingness to learn
• Strong listening and problem-solving skills
• Comfortable working as part of a team
• Fluent English is required (B2/C1 level)
• Ability to work night & overnight shifts
• 🎁 What's In It for You?
• Attractive salary
• Fully paid training
• Granted KPIS first 3 months
• Social & medical insurance
• Free transportation
• Overnight allowance
• Real opportunities for career growth and promotion.
• All your information will be kept confidential according to EEO guidelines.

Benefits

Additional Information

Role Description This is a full-time on-site role for a Customer Service Representative located in New Cairo. The Customer Service Representative will handle day-to-day customer interactions, providing support and ensuring customer satisfaction. Responsibilities include responding to customer inquiries, resolving issues, and maintaining a high level of customer experience. The role also involves documenting interactions, updating customer records, and collaborating with other team members to improve service procedures.

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Company Intel

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