Regional Vice President, Operations

Benefits

Additional Information

At Towne Park, it's more than a job, you can make an impact. A career with us is rewarding in more ways than one. As a hospitality services company, our commitment is to create smiles by delivering exceptional experiences. When you work with us, you have an opportunity to impact the millions of patients, visitors and guests we proudly serve. Whether providing compassionate service that eases the anxiety of a patient and their family, creating a memorable experience for a guest in a new city, or helping a colleague, every day is a new opportunity to brighten someone else's day and make an impact. When we see a customer, a client or one of our own team members smile, we know we made an impact. It's why we do what we do. Towne Park is a place where you can make a difference and create smiles every day. Click here for important notices that may be applicable to you. For more information about our privacy policy, please click here . The Regional Vice President of Operations has direct accountability for a specific geographic region within Towne Park and is responsible for the effective operational leadership of the region to achieve financial, client and guest/customer satisfaction, client retention, employment practices and business development objectives. This position allocates and directs resources as needed to ensure business plans, corporate initiatives, and Towne Park cultural perspectives are incorporated in the site. Job Details ***Must be located in the region of Maine down to DC/Virginia** Compensation: Towne Park is committed to offering competitive, fair, and commensurate compensation. Actual compensation will be based on a candidate's job-related skills, experience, education or training, and location. The annual base pay range for this position is $XXX - $XXX. Additional Compensation: Employees may be eligible to receive annual incentive bonuses depending on their job classification and the policy guidelines. Benefits: Employees are eligible to enroll in medical, dental, and vision insurance, accident insurance, critical illness insurance, hospital indemnity insurance, and telemedicine benefits. Employees are provided company-paid basic life and AD&D insurance as well as short-term and long-term disability. Employees are also able to enroll in the company's 401k retirement savings plan. Paid Time Off: Employees accrue 0.0654 hours of PTO per hour worked up to a maximum of 136 hours per calendar year. Employees receive 6 paid holidays throughout the calendar year and employees accrue up to a maximum of 4 paid floating holidays per calendar year. ESSENTIAL FUNCTIONS Reasonable accommodations may be made to enable individuals with disabilities to perform all functions. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. Leads team in the achievement of financial and operational targets through the establishment of a positive culture, clear expectations and policy & procedure implementation. Directs the activities and priorities of site operational leaders and support team members within the business unit to maximize productivity and profitability. Maintains knowledge of operational requirements and business reporting procedures affecting the business and ensures Towne Park policies, procedures, and reporting are complying throughout the business unit. Implements operational efficiency improvements which may include, but are not limited to, standardization of systems, quality control, safety, site selection, facility design, and customer satisfaction. Trains and coaches operational leaders and other assigned business unit support team members in all aspects of their responsibilities to properly run the business unit in compliance with contractual obligations, legal obligations and the policies of Towne Park. Understands and drives business metrics and performance measurements to ensure effectiveness, high performance and compliance within the business unit. Assesses work processes regularly to ensure functionality, effectiveness and efficiency. Works closely with business unit operational leaders and other assigned support team members to improve the performance of their respective disciplines. Ensures operational leaders and other assigned support team members understand and meet the expectations of clients, associates and Towne Park. Establishes and maintains current associate, client and potential client relationships. Collaborates with client leadership to identify and develop strategies for new business development opportunities. Presents and sells Towne Park services to potential and existing clients. Partners with sales managers to develop action plans and programs to identify and reach targeted prospects. Ensures follow up with leads and referrals resulting from sales activity. Networks and develops business relationships in the local c