Program Coordinator Administrative Operations

Benefits

Additional Information

Ann & Robert H. Lurie Children's Hospital of Chicago provides superior pediatric care in a setting that offers the latest benefits and innovations in medical technology, research and family-friendly design. As the largest pediatric provider in the region with a 140-year legacy of excellence, kids and their families are at the center of all we do. Ann & Robert H. Lurie Children's Hospital of Chicago is ranked in all 10 specialties by the U.S. News & World Report. Location Lurie Children's Hospital Outpatient Center in Austin Job Description The Program Coordinator serves as the primary administrative and operational support resource for Lurie Children's community health programs at the Austin HOPE Center, located at 5036 W. Chicago Avenue. This role is responsible for in-person scheduling and coordination of events, programs, visitors, communications and administrative functions at this location. The Program Coordinator also collaborates with Lurie Children's Ambulatory Clinical Operations leadership to support site-specific communication, daily operational coordination and emergency management needs. The Program Coordinator plays a key role in fostering a welcoming, collaborative and mission-driven environment for all tenants and visitors at the Austin HOPE Center. The ideal candidate is highly organized, proactive, detail-oriented and able to manage multiple priorities, solve problems and adapt in an evolving environment. This role requires strong communication and interpersonal skills, professionalism, sound judgment and the ability to build and maintain effective working relationships across departments and with building and community partners. The position helps advance Lurie Children's broader mission to improve the health and wellbeing of children, youth, families and communities by supporting community health initiatives, site operations and special projects aligned with the priorities of the Patrick M. Magoon Institute for Healthy Communities and the Community Health Improvement Strategy. This position is part of the Operations and Planning team within the Patrick M. Magoon Institute for Healthy Communities , Lurie Children's hub for community-focused initiatives. The Magoon Institute brings together clinical care, advocacy, research, education and community engagement to advance community health and health equity for infants, children, adolescents and families across Chicago. The Institute also leads Lurie Children's Community Health Needs Assessment and Community Health Improvement Strategy, which guide the hospital's community health priorities and investments. The Operations and Planning team supports the infrastructure needed to carry out the Magoon Institute's work. The team oversees administrative operations, communications and engagement, fundraising and financial stewardship, community health data management and reporting functions. Through this work, the team helps ensure that people, programs, partnerships and resources are coordinated effectively in support of the Institute's mission. Essential Job Functions: 1. Collaborate with internal and external partners, including community leaders, healthcare professionals, researchers and public health practitioners to identify health priorities and develop community health and engagement strategies. 2. Coordinate the planning, development, implementation and evaluation of community health and engagement initiatives, programs and events within the Magoon Institute under the guidance of senior staff and manager, keeping in mind community priorities, community health strategies and organizational mission. 3. Collaborate with Lurie Children's Ambulatory Clinical Operations leadership on site-wide specific communication, daily operational, and emergency management needs. 4. Act as contact for Lurie Children's with community partners, residents and marginalized populations across Chicago neighborhoods, particularly those disproportionately affected by health inequities. 5. Build and maintain strong relationships with community-based organizations, schools, libraries, parks, places of worship, businesses, and service providers. 6. Support coordination of community and city-wide convenings, trainings and workshops as well as assisting with action planning, ensuring diverse representations from various backgrounds and lived experience. 7. Coordinate program logistics, track project expenditures, facilitate meetings and events and maintain project materials and documentation to ensure timely and budget-conscious deliverables. Prepare regular status reports on project progress, outcomes and impact. Support administrative tasks such as scheduling meetings, booking conference rooms/space, making copies, preparing meeting supplies, taking notes and compiling key takeaways, decisions and action items. 8. Assist in the development and implementation of communications, marketing and/or social media efforts for specific community health and engagement in