Administrative Specialist I - Rehab Casework Tech (RCWT)

About the role

The North Carolina Department of Health and Human Services (DHHS) is one of the largest, most complex agencies in the state, and has approximately 17,000 employees. It is responsible for ensuring the health, safety, and well-being of all North Carolinians, providing human service needs for special populations including individuals who are deaf, blind, developmentally disabled, and mentally ill, and helping poor North Carolinians achieve economic independence. Description of Work This Rehabilitation Casework Technician position is located in the Charlotte VR/IL Unit Office. The primary purpose of this position is to provide administrative and casework support to Rehabilitation Counselors and Human Service Coordinators serving transition students with disabilities in Mecklenburg County who are transitioning from school to work. Job responsibilities include the following: * Interviewing clients and gathering diagnostic reports to assist counselors with determining eligibility and required services * Assisting counselors with developing written plans of services in conjunction with the client, parent and/ or guardian * Documenting casework data and the provision of substantial services throughout the rehabilitation process in the case management system * Assisting in monitoring the client's progress throughout the service delivery process * Processing invoices and billing documents, scheduling appointments, filing, inputting casework data, and completing correspondence to support client services * Working with community employers/partners to assist in directly placing highly qualified clients in appropriate employment leading to successful employment outcomes * Providing other support as designated by the Rehabilitation Counselors and Human Service Coordinators and completing all related administrative tasks Knowledge Skills and Abilities/Management Preferences Salary Grade Range $39,244 - $68,679 Recruitment Range $39,244 - $50,000 **Position is eligible for a hybrid-teleworking schedule to include weekly onsite work hours** Candidates now meet the minimum qualifications of a position if they meet the minimum education and experience listed on the vacancy announcement. The Knowledge, Skills, and Abilities (KSAs)/ Management Preferences are not required. Applicants who possess the following skills are preferred: Knowledge of and/or experience working with people with disabilities Knowledge of and/or experience utilizing electronic case management systems Flexibility and experience organizing multiple priority assignments in a fast paced setting Experience working with the public in a professional manner and in team settings Posting closes at 11:59 p.m. the night before the closing date Position is funded in part through federal funds About Division of Employment and Independence for People with Disabilities (EIPD): The DHHS Division of Employment and Independence for People with Disabilities (EIPD) promotes employment and independence for people with disabilities through customer partnership and community leadership. EIPD helps people with disabilities achieve their goals for competitive employment and more independent living in communities statewide. To learn more about EIPD: https://youtu.be/4QUy2w9B6AU . Compensation & Benefits: The State of North Carolina offers excellent comprehensive benefits. Employees can participate in health insurance options, standard and supplemental retirement plans, and the NCFlex program (numerous high-quality, low-cost benefits on a pre-tax basis). Employees also receive paid vacation, sick, and community service leave. In addition, paid parental leave is available to eligible employees. Visit website for State Benefits Supplemental and Contact Information The North Carolina Department of Health and Human Services (DHHS) is an Equal Opportunity Employer that embraces an Employment First philosophy, which consists of complying with all federal laws, state laws, and Executive Orders. We are committed to reviewing requests for reasonable accommodation at any time during the hiring process or while on the job. For more information about DHHS: https://www.ncdhhs.gov/ . DHHS uses the Merit-Based Recruitment and Selection Plan to fill positions subject to the State Human Resources Act with the most qualified individuals. Hiring salary will be based on relevant qualifications, internal equity, and budgetary considerations pertinent to the advertised position. In accordance with the Governor's Executive Order 303 , our agency supports second-chance employment for individuals who were previously incarcerated or justice-involved. We invite all potential applicants to apply for positions for which they may be qualified. Application Process Be sure to complete the application in