Lead high-impact reliability improvement initiatives addressing field, warranty, and customer issues
Serve as a key contributor within the NPD process, ensuring reliability requirements are defined, validated, and achieved prior to product release
Partner with Product Development teams to identify Critical-to-Quality (CTQ) characteristics and develop robust validation plans
Drive reliability growth strategies, including risk identification and mitigation for new technologies and designs
Act as a technical escalation point for complex reliability and customer quality concerns
Monitor early field performance of new products and lead containment and corrective actions as needed
Structured Problem Solving
Lead and facilitate advanced problem-solving efforts using methodologies such as 8D, DMAIC, and 5-Whys
Drive reduction of internal and external failure costs through root cause analysis and sustainable corrective actions
Ensure disciplined execution of preventive and corrective measures across design, manufacturing, and supplier-related issues
Data Analysis & Reliability Methods
Analyze warranty, field, and test data to identify trends, prioritize actions, and quantify business impact
Apply statistical tools such as Pareto analysis, Weibull analysis, and reliability modeling
Support development of reliability targets, warranty projections, and product validation readiness
Product Development & Design Support
Influence design reviews, including DFMEA, robustness, serviceability, and safety considerations
Develop and execute reliability test plans aligned with real-world operating conditions and risk profiles
Ensure closure of all reliability and customer quality issues prior to production release
Cross-Functional Leadership
Lead cross-func
Benefits
Competitive compensation and benefitsWork-life flexibilityRecognition and rewardsDevelopment and career opportunitiesA safe and inclusive workplaceWhy You Will Love this JobThe Staff Engineer of Reliability & Customer Quality to serve as a technical leader focused on improving product reliability, enhancing customer experience, and driving warranty performance across both existing products and New Product Development (NPD).This opportunity is ideal for an experienced engineer who thrives in a high-impact role, enjoys solving complex challenges, and can influence outcomes across teams without direct authority.Work mode: Onsite-Monday-FridayLocation: N7650 County Rd LS, Sheboygan, WI, 53083Applicants must be authorized to work in the US without requiring new or transfer visa sponsorship now or in the future.
Additional Information
Why Work at Rehlko
Our work is guided by our purpose: creating an energy-resilient world for a better future. This purpose embodies the legacy we bring, with more than 100 years as the global leader in energy resilience, delivering solutions critical to sustain and improve life.
Our teams have the opportunity to provide a critical resource - energy - that ensures safety, security, and independence for people around the world. Our team members are focused on pushing boundaries, continuing to innovate in an ever-changing landscape, and keeping up with the pace required to create solutions for today's world demands.
Our product range includes engines, generators, power conversion, UPS systems, EV components and electrification solutions, microgrid controls and management, and clean energy solutions that serve a broad spectrum of OEM, residential, industrial, and commercial customers. At Rehlko, you have the freedom to identify, create, and deliver solutions - large and small - that help people and communities thrive in the moments that matter.
At Rehlko, our team members are the essential energy that powers our organization's success. We are committed to fostering a safe and sustainable work environment where safety is everyone's responsibility. We empower every team member to actively participate in our Zero Is Possible safety culture by encouraging open communication, proactively reporting hazards, following protocols, and suggesting improvements. Join us in creating an energy resilient world for a better future!
Kohler (rehlko) · Sheboygan, WI