The Channel Marketing Coordinator - Content & Partner Enablement is responsible for equipping 8x8's North America partners with the content architecture, campaign assets, and launch-ready tools they need to confidently go to market with 8x8. This is a through-partner role anchored in building a well-governed, high-quality content hub that makes it easy for partners to sell.
This is a great opportunity for an early-career marketer with a passion for content, storytelling, and enablement to make a meaningful impact in a growing channel organization.
Responsibilities
Lead the partner content audit and establish a governance framework with defined ownership and a quarterly review cadence
Build and maintain the central NA partner content hub, ensuring assets are current, discoverable, and organized by partner journey stage
Develop co-branded campaign kits, MDF-eligible assets, and co-marketing playbooks that partners can deploy without heavy lift
Establish and run a repeatable channel launch process for new product releases - ensuring partners are armed with updated messaging, pitch decks, one-pagers, and sales tools ahead of every launch
Provide bespoke marketing support for up to 6 named top NA partners, working in close coordination with 2-3 CAMs
Track content usage and adoption via the partner portal (Highspot/PartnerXchange) and report on engagement quarterly
Collaborate with Product Marketing to ensure partner-facing content reflects current positioning, messaging, and competitive differentiation
Support the broader partner marketing team on campaigns and global content initiatives as required
Requirements
Bachelor's degree in Marketing, Communications, English, or related field
1-3 years of experience in content marketing, marketing communications, or partner/sales enablement - SaaS or technology industry preferred
Strong writing and editing skills, with the ability to translate complex product messaging into clear, partner-friendly content
Organized and process-oriented, with an interest in content governance and asset management
Comfortable managing multiple content projects simultaneously with a keen eye for quality and consistency
Experience with content management or sales enablement platforms (e.g., Highspot, Seismic, Showpad) is a plus
Collaborative and proactive - able to work effectively with product marketing, sales, and partner-facing teams
Positive, curious attitude with a willingness to learn and iterate quickly
Ability to travel up to 10% as needed
Salary Ranges:
$76,800.00 - $115,200.00
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Benefits
Equity / stock optionsPerformance bonus
Additional Information
8x8 connects our customers and teams globally, empowering CX leaders with performance and insights to make smarter decisions, delight customers, and drive lasting business impact.
Location: United States (Hybrid)
Department: Marketing - Channel & Field Marketing
Reports to: Head of Channel and Field Marketing, NA
8x8inc · North Carolina Remote