Patient Service Representative - Nashua Center for Internal Medicine - Full Time - Foundation Medical Partners

About the role

Affiliated with Southern New Hampshire Medical Center, Foundation Medical Partners is the second largest multi-specialty group in New Hampshire and serves the greater Nashua community. We encourage the professional growth and development of our employees and are proud of the workplace culture we have developed. At Nashua Center for Internal Medicine, our top priority is patient care. Our team of physicians and nurse practitioners offers primary care our patients can rely on. We take the time to understand patient needs; their health is our priority. Every patient we see is unique and our approach to care reflects this. Our goal is to provide the best possible treatment in a comfortable atmosphere. Responsible for greeting patients, answering all incoming telephone calls, providing general information, check-in and check-out for all patients, communicating with internal and external customers, scheduling appointments, entering and tracking referrals, filing, and other duties as assigned.

Responsibilities

• Greets patients.
• Answer telephone calls and provide general information.
• Check-in and check-out patients.
• Schedule appointments and enter and track referrals.
• Scan and index documentation.

Requirements

• High School diploma or equivalent required.
• A minimum of one year of experience in a customer service position preferred.
• Knowledge of reception tasks, clinic policies/procedures, and paperwork.
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