CS - HMI Technical Support Engineer - Hsinchu

About the role

Knowledge: Understand the working principle of e-beam and be able to apply its principle knowledge on the machine Skill: Lands requirements on performance, diagnostics and usability covering multiple competencies and use-cases in early phases of product design Provide solutions based on existing data and identify problems Behavior: Proactive and dedicated to problem solving, able to break down problems and resolve practical issues with logistics units. Technical: Independent and knowledgeable about a large amount of information integration, handling different technical support CS Integrate and coordinate technical issues with back-end services and tracking Technically mature within primary competency, growing expertise in sub-competencies. Experienced escalation handler in primary competency, able to support most escalations within primary competency. ===================================== Key Responsibility - 100% (Execution) - >90% (Interpretation) - Responsible for SBI or NPI or MBI 1 st line problem solving - As a expert in a certain technology - Consolidate issues and resolve issues jointly with GSC/DE follow process - Ensure machine Uptime and tracking in each district - Independently GSC / DE special action item. - Estimate plan and consolidate clarify issue. Personality: - High autonomy - E-beam Certain Skill Business Impact : - Travel Site Region Others: - Good Communication (in Chinese/English) skills Inclusion and diversity ASML is an Equal Opportunity Employer that values and respects the importance of a diverse and inclusive workforce. It is the policy of the company to recruit, hire, train and promote persons in all job titles without regard to race, color, religion, sex, age, national origin, veteran status, disability, sexual orientation, or gender identity. We recognize that inclusion and diversity is a driving force in the success of our company. Need to know more about applying for a job at ASML? Read our frequently asked questions .

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