Bachelor's Degree in a work-related field/discipline (i.e. public health, business, economics, computer science, nursing, pharmacy) from an accredited college or university required.
Master's Degree in a work-related field/discipline (i.e. public health, business, economics, computer science, nursing, pharmacy) from an accredited college or university preferred.
Licenses/Certifications:
Project Management, Lean Six Sigma Green Belt, or Robust Process Improvement certification required.
Experience / Knowledge / Skills:
Seven (7) years of progressively responsible and directly related work experience, five (5) years with a Master's degree, within a large acute care hospital or health care system in one or more of the following areas:
Data-driven performance improvement
Quality assurance/quality improvement
Value-based care
Clinical experience, such as nursing or pharmacy preferred
Epic experience preferred
Demonstrated experience defining data requirements, analyzing data, and translating trends and findings into dashboards and actionable clinical performance improvement recommendations
Proven ability to excel in high level strategy to hands-on implementation and project management as needed. Passionate about creating a more efficient, effective, and equitable U.S. healthcare system
Ability to influence, attention to detail, project management, written, and oral communication skills
Proficiency or above in Excel, Tableau, Minitab (intermediate level preferred)
PRINCIPAL ACCOUNTABILITIES
Leads and champions the function of clinical quality effectiveness, improvement, patient safety, utilization, and health equity goals, working collaboratively with physicians and staff across the system.
Provides leadership to assigned areas including facilitation of committees or workgroups and communication of shared learnings to ensure sustainability of quality initiatives.
Actively coaches cross-functional teams and leaders how to continuously raise the standards of excellence in quality outcomes.
Develops and implements effective analysis, research and evaluation of quality management, cost, and patient experience metrics, key drivers, processes, and workflows, based on best practices and evidence-based literature review synthesis.
Works with clinical teams and Network Performance team to develop targeted interventions, including care redesign where appropriate, and to develop implementation plans with metrics and timelines.
Develops standard work, including evidence-based clinical pathways for complex care in collaboration with physician leaders of the clinical programs.
Helps translate clinical pathways into Epic order sets and decision support tools in collaboration with nursing, pharmacy and ISD teams.
Conducts scholarly work in clinical effectiveness and high value care, and present and publish the findings.
Collaborates closely with the Technology, Digital Services, and Analytics team to support the definition and inclusion of key metrics into meaningful dashboards, reports, and data visualizations. Leverages the data and insights necessary to inform tactical planning, evaluation and the improv
Benefits
Health insuranceVision insuranceEquity / stock options
Additional Information
At Memorial Hermann, we pursue a common goal of delivering high quality, efficient care while creating exceptional experiences for every member of our community. When we say every member of our community, that includes our employees. We know that when our employees feel cared for, heard and valued, they are inspired to create moments that exceed expectations, while prioritizing safety, compassion, personalization and efficiency. If you want to advance your career and contribute to our vision of creating healthier communities, now and for generations to come, we want you to be a part of our team.
Job Summary
The Senior Quality Specialist is responsible for reviewing, monitoring, and analyzing data to drive quality improvement that improves the delivery of safe patient care as measured by external reporting programs such as CMS, Vizient, Leapfrog, and USNWR. In collaboration with senior leadership, the Senior Quality Specialist leads multi-disciplinary, cross-functional teams in medium- to large-scale initiatives to improve healthcare delivery, patient safety, accountable care, and health equity. This role combines the clinical expertise required to change practice with the leadership skills to influence clinical processes, systems, and outcomes. Identifies and executes on opportunities for care delivery optimization and waste reduction using evidence-based best practices, workflow redesign, data analysis, and change management skills, while balancing regulatory and accrediting agency requirements. This position is responsible for identifying opportunities, negotiating timelines and priorities for projects, coordinating action plans, and monitoring/analyzing results for projects that are consistent with the organization's strategic goals and objectives. Job Description
Memorialhermann · System Services Building West