Applications Engineer
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Accelerate the possible by joining a winning Amcor team that's transforming the packaging industry and improving lives around the world. At Amcor, we unpack possibility through our innovative and responsible packaging to provide solutions that benefit our customers, our people and our planet. More than 10,000 consumers worldwide encounter our products every second and rely on us for safe access to food, medicine and other goods. We value their trust by making safety our guiding principle. It's our core value and integral to how we do business. Beyond this core principle, our shared values and behaviors unite us as we work together to elevate customers, shape lives and protect the future. We champion our customers and help them succeed. We play to win - adapting quickly in an everchanging world - and make smart choices to safeguard our business, our communities and the people we serve for generations to come. And we invest in our world-class team, empowering our colleagues to unpack their potential, because we believe when our people grow, so does our business. To learn more about playing for Team Amcor, visit www.amcor.com I LinkedIn I Glassdoor I Facebook I YouTube Job Description Applications Engineers are trusted partners to our customers recommending solutions that address their needs and drive profitable growth for Amcor. Application Engineers provide technical support to troubleshoot existing products, enhance existing products, and supporting new product developments. WHAT YOU GET TO DO Expertise in product and service: Possess in-depth knowledge of Amcor products and services and promote to customers Equipped to handle complex customer queries and provide detailed product information Stay apprised of externally relevant technology changes and trends that impact the industry Continuously learn and share knowledge to advance capability across the organization Create and implement qualification and scale-up protocols for growth and spec change actions Strategic alignment with customers: Build strong customer relationships, trust and credibility by demonstrating a deep understanding of the customer's industry and challenges Provide expert guidance and support to solve the customer's unique application issues in a timely fashion, accelerating commercialization Focus on customer new product introductions to specify Amcor solutions during early design stages Reinforce Amcor's quantified value proposition, driving sales growth and customer retention helping cement Amcor as a supplier of choice Understand the customers operations better than they do in order to enhance the Amcor Value Proposition through activities such a process improvement and value engineering Schedule and execute product performance and engineering audits to capture a quantifiable value for the customer Partner with appropriate stakeholders to ensure action and resolution to audit findings Cross-functional collaboration and innovation: Work in partnership with Sales, delivering timely, comprehensive solutions tailored to each customer to accelerate new sales growth Collaborate with R&D and Marketing to provide actionable feedback on product performance for the customer's unique applications Collaborate with R&D to identify portfolio gaps, product enhancements and new product ideas as well as competitive trends and continuous improvement opportunities Participate in training sessions, trade shows, seminars and account reviews WHAT WE VALUE Eagerness and ability to learn Proactive, self-starter Strong communication & influencing skills Sets priorities and drives results Cultivates innovation Customer focused Ability to establish credibility and build strong relationships Strong organizational skills WHAT WE WANT FROM YOU Undergraduate degree in an engineering field required Min 5 years technical experience in an engineering, manufacturing process or field technical role; flexible packaging and thermoforming technical experience preferred Strong conceptual and analytical skills, attention to details Strong mechanical and technical ability and aptitude Strong problem-solving skills Able to manage multiple priorities Excellent project management skills; ability to drive execution of plans Professional appearance and attitude Ability to work independently with minimal supervision Demonstrates leadership qualities and success working in cross functional environments Operates effectively with people at all levels of the organization with ability to build and maintain relationships Strong understanding of plant processes and practice Min 50% travel Our Expectations We expect our people to be guided by The Amcor Way and demonstrate our Values every day to enable the business to win. We are winning when: Our people are engaged and developing as part of a high-performing Amcor team Our customers grow and prosper from Amcor's quality, service, and innovation Our investors benefit from Amcor's consistent growth and superior returns The enviro