One year of customer service experience, sales and/or apartment leasing is preferred but not required
Licenses & Certifications:
Valid Driver's License
A Certified Apartment Leasing Professional Accreditation (CALP) is a plus
Hawthorne's Total Rewards Package | Compensation and Benefits
Leasing-Specific Benefits : Leasing Consultants are eligible for monthly leasing and renewal commissions, and leasing incentive programs, in addition to their hourly compensation.
Personal Benefits:
Free Dental Insurance
Comprehensive and Affordable Plans for Medical and Vision Coverage
Health and Wellness Incentives
401k Retirement Match Program
Paid Time Off- including your birthday!
Paid Sick Time Off
Pet Insurance Plans
Paid Maternity, Paternity, and Adoption Leave Options
Telehealth - Access to Doctors 24/7/365
Company Paid Life Insurance
Retirement Planning
Hawthorne is an equal opportunity employer.
Benefits
Health insuranceDental insuranceVision insurance401(k)
Additional Information
We're on the search for passionate, hardworking, and caring individuals who are ready to make a meaningful impact at our award winning apartment communities each day.
As one of the top 50 largest multifamily management companies in the country- proudly rooted in the Southeast-we lead with heart and operate with purpose. Our Live It culture reflects our commitment to service, connection, and exceeding expectations at every turn.
If you're looking for a place where your work truly matters - Apply Today!
Leasing Consultant | Job Overview
At Hawthorne, Leasing Consultants are known as Leasing & Live It Specialists -the face of the community and ambassadors of our Live It culture. This role is all about creating standout experiences and meaningful connections. Whether you're leading engaging apartment tours, planning resident events, or responding to daily inquiries, your goal is to ensure every prospect and resident leaves feeling welcomed, supported, and excited to call Hawthorne home.
Leasing Consultant | Job Functions
Create Exceptional First Impressions
Greet prospective residents with warmth and professionalism
Conduct personalized apartment tours that highlight the lifestyle and value of the community
Respond to phone, email, and web inquiries promptly and thoroughly
Drive Leasing Success
Convert leads to leases through follow-up, relationship-building, and deep understanding of resident needs
Complete leasing applications, verifications, and new move-in paperwork accurately - Contribute to community occupancy and renewal goals
Foster Resident Relationships
Coordinate and attend resident events and community engagement initiatives - Respond to resident questions and concerns with empathy and efficiency
Promote a clean, welcoming environment by helping maintain office and common areas
Build Brand & Community Awareness
Assist in marketing the property through social media and Community outreach - Stay informed on local market trends and competitor properties
What Makes Someone SOAR in This Role?
Positive Attitude: Enthusiastic, passionate, and driven within their day-to-day operations.
Clear Communicator : Confident in-person, over the phone, and online
People Service & Customer-Focuse d: Daily commitment to providing excellent service by embracing our Live It culture of kindness, community and connection.
Persuasive: Naturally influential with a talent for connecting with people, overcoming objections, and inspiring prospects to choose Hawthorne as home.
Willingness to Learn : Embraces the ability to be coached on Hawthorne standard Live It practices ensuring our communities receive excellent support.
Work Schedule:
Our leasing office is open Monday-Friday, 9:00 AM-6:00 PM, and Saturdays, 10:00 AM-4:00 PM. One weekday off is provided each week to maintain a 40-hour schedule.
Evening and weekend availability may be required for resident events or based on the unique needs of the community.
Leasing Consultant| Education, Experience, and License Qualifications
Education :
High School or GED equivalent.
Hrpliving · Austin Creek - 1131 Capeharbor Court - Fayetteville, NC - 28314