Patient Escort III - Emergency Department - Full-Time - Day Shift - 6:00a-2:30p, EOW & Holiday - Christiana Hospital - Newark Campus

Responsibilities

• Transport patients via stretcher, wheelchair, bed, or specialized transport equipment to and from the ED and other hospital departments
• Serve as a dedicated member of the Emergency Department care team, responding quickly to transport needs in a fast‑paced environment
• Assist ED clinical staff with patient transfers and positioning
• Maintain safety by following departmental policies, procedures, and infection prevention guidelines
• Pick up and deliver equipment, specimens, medication, and paperwork as appropriate
• Assist with care, cleaning, and maintenance of transport equipment
• Act as a subject matter expert for patient transport protocols and safety standards
• Support dispatch operations as needed
• Maintain patient confidentiality and uphold a courteous, service‑oriented attitude at all times
• Participate in training, in‑services, and department meetings as required
• Education & Experience
• High school diploma or equivalent required
• Previous patient escort or patient transport experience strongly preferred
• Minimum of two years of customer service experience
• Ability to obtain Basic Life Support (BLS) certification upon hire
• Required Knowledge, Skills & Abilities
• Knowledge of hospital layout and departments (or ability to learn quickly)
• Strong verbal communication and customer service skills
• Ability to follow written and verbal instructions
• Knowledge of basic body mechanics and safe patient handling
• Comfort using smartphones and basic computer systems (email, scheduling, timekeeping)
• Ability to remain professional, calm, and compassionate in high‑stress situations
• Ability to work independently while collaborating closely with ED staff
• Physical Requirements
• Ability to stand and walk for extended periods throughout the shift
• Ability to push, pull, lift, and maneuver patients and equipment, sometimes involving considerable weight
• Must pass a back evaluation examination
• Working Conditions
• Frequent patient, family, and staff interaction
• Exposure to cleaning agents, blood, bodily fluids, and infectious diseases
• Frequent handwashing required
• This position has a starting rate of $18.08 per hour, regardless of prior experience. After six months of continuous employment, the hourly rate will automatically increase to $21.15 per hour. After one year of continuous employment, the hourly rate will automatically increase to $22.18 per hour.
• Post End Date
• Jun 18, 2026
• EEO Posting Statement
• ChristianaCare offers a competitive suite of employee benefits to maximize the wellness of you and your family, including health insurance, paid time off, retirement, an employee assistance program. To learn more about our benefits for eligible positions visit https://careers.christi

Benefits

Additional Information

Job Details We are seeking an experienced Patient Escort III to join our Emergency Department (ED) team . This role is a dedicated transporter position stationed specifically in the ED, supporting timely, safe, and compassionate patient movement throughout the hospital during high‑acuity and fast‑paced situations. The ideal candidate will have prior patient escort or transport experience and thrive in an environment that requires strong communication, teamwork, and professionalism. Location: Christiana - Newark Campus Department: Patient Escort - Emergency Department Schedule: 6:00 AM - 2:30 PM , Requires Every Other Weekend & Every Other Holiday Status : Full-Time, 40 hours per week Why ChristianaCare? A collaborative, team-focused culture that values your contributions Comprehensive benefits including Medical, Dental, Vision, Life Insurance 403(b) retirement plan with employer contributions Generous paid time off to support work-life balance Exclusive Work/Life perks : Annual Care.com membership Backup care services for dependents Retirement planning & financial coaching Wellness reimbursements Discounts on hotels, rental cars, theme parks, entertainment & more! Primary Function Safely and efficiently transport patients and clinical items to and from the Emergency Department while providing exceptional customer service and support to patients, families, and clinical staff.

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