Computer Programmer Analyst
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The NYC Department of Environmental Protection (DEP) enriches the environment and protects public health for all New Yorkers by providing 1.1 billion gallons of high quality drinking water, managing wastewater and stormwater, and reducing air, noise, and hazardous materials pollution. DEP is the largest combined municipal water and wastewater utility in the country, with nearly 6,000 employees. DEP's water supply system is comprised of 19 reservoirs and 3 controlled lakes throughout the system's 2,000 square mile watershed that extends 125 miles north and west of the City. The Bureau of Water Supply, Drinking Water Operations (DWO), Water Quality, Data and Technology Operations Directorate is seeking a Computer Programmer Analyst I to support applications and databases within the Division. This position will perform duties within the Water Quality Data and Technology Operations to support product updates/maintenance, product configuration, and report development. They will provide users with support for data management applications and databases, including development and maintenance of user manuals, Standard Operating Procedures (SOPs), training materials, supporting documents, and testing documents. It will be critical to be able diagnose problems and communicate technical issues to technical and non-technical audiences. Under general supervision with some latitude for independent or unreviewed action or decisions, this position will be focused on developing, maintaining and upgrading computer systems that collect, process, and report robotic monitoring, laboratory, and field-collected data from the watershed and distribution system locations. Specific duties include: - Troubleshoot data, application and reporting issues to identify and implement solutions. - Perform data changes. - May assist in the creation of training materials and supporting documents. - Perform data changes. - Maintain and configure systems, applications, and databases. - Assist in completion of requests for data - Sustain data management documentation including user-facing and administrative documentation. - Create efficient software testing documents. Preferred Skills: - Knowledge of SQL Server, application development and the principles of software lifecycle design and implementation, data modeling, application administration, Microsoft technologies, and report development, preferably with Power BI. - Proficient database and application development skills within various environments including Microsoft technologies. - Skillful in troubleshooting and developing procedures or functions in applications or data systems. - Programming skills including T-SQL, .NET, PowerApps, Power BI, and Python. - Interpersonal skills and the ability to effectively summarize issues and project status to the WQI management. - Organization and documentation. Abilities Required: The selected candidate should be able to understand and reason while working with complex programming and data issues to determine best course of action. Candidate must be able to manage diverse tasks in different systems using multiple programming languages and tools, and the ability to adjust priorities as issues arise. Candidate must have good communication skills and the ability to work as a team or as an individual. Candidate must also be able to work with end users to extract requirements, understand needs, address complex issues, or provide training as required. Candidate must have strong organizational and documentation skills. Education and Work Experience: 1. A baccalaureate degree from and accredited college, including or supplemented by twenty-four (24) semester credits in computer science or a related computer field; or 2. A four-year high school diploma or its educational equivalent and three years of satisfactory full-time computer programming experience; or 3. Education and/or experience equivalent to "1" or "2" above. College education may be substituted for up to two years of the required experience in "2" above on the basis that sixty (60) semester credits from an accredited college is equated to one year of experience. In addition, twenty-four (24) credits from an accredited college or graduate school in computer science or a related computer field, or a certificate of at least 625 hours in computer programming from an accredited technical school (post high school), may be substituted for one year of experience. However, all candidates must have at least a four-year high school diploma or its educational equivalent. Records and Reports: Candidate will assist in all record management needs of the Division, including organizing documents and supporting and generating reports as needed by additional Bureau staff. Hours/Shift: 35 Hours per week / Day shift; may be required to work Saturdays, Sundays, and holidays. Work Location: 15 Skyline Drive Hawthorne, NY 10532 Hawthorne is a hamlet in the Town of Mount Pleasant, Westchester Cou