Bachelor's degree in Human Resources, Organizational Development, Business Administration, Public Administration, or related field required.
5+ years of experience in workforce development, talent management, employee engagement, organizational development, or HR operations.
Experience managing onboarding, training, performance management, workforce analytics, and employee development programs preferred.
Strong communication, collaboration, leadership, and organizational skills.
Salary Range: $110,000 - $120,000
Salary Range cannot exceed $120,000
All applications must include a cover letter. Applications without a cover letter will be considered incomplete.
Did you know?
We are a Public Service Loan Forgiveness Program qualified employer : 25% tuition discount program for City employees (and sometimes spouses and dependents as well) in partnership with area colleges and universities
We offer Comprehensive health coverage for employees and their eligible dependents
Our wellness program offers eligibility into the discounted medical plan
Employees receive paid vacation, sick leave, and holidays
Generous retirement savings options are available
*The successful candidate must be a city of Philadelphia resident within six months of hire
The City of Philadelphia is an Equal Opportunity employer and does not permit discrimination based on race,
ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, source of income, familial status, genetic informa
Benefits
Health insurancePaid time off
Additional Information
The Employee Development & Workforce Engagement Manager serves as a strategic extension of the Human Resources function focused on workforce development, employee engagement, talent acquisition, learning and development, performance management, succession planning, mentorship, onboarding, and retention initiatives across OIT.
This role leads the development and implementation of workforce strategies that help attract, develop, engage, and retain a high-performing, inclusive, and future-ready workforce aligned with OIT's mission, operational priorities, and culture of innovation and collaboration.
The position partners closely with leadership, HR teams, and department managers to strengthen employee experience, workforce readiness, leadership development, and long-term organizational sustainability.
Essential Functions
Lead recruitment, onboarding, retention, and workforce development initiatives across OIT.
Develop and manage employee training, mentorship, leadership development, and upskilling programs.
Create standardized 30/60/90/120-day onboarding guidance and employee success plans.
Oversee onboarding, orientation, employee engagement, and structured offboarding processes.
Coordinate Learning Management System (LMS) programs, workforce development tracking, and training analytics.
Develop and implement performance management tools, workforce KPIs, and succession planning frameworks.
Partner with department leaders to forecast staffing needs and support workforce planning initiatives.
Monitor workforce analytics, retention trends, employee feedback, and engagement data to guide decision-making and process improvements.
Support DEIB, employee engagement, and organizational culture initiatives that strengthen collaboration and workforce inclusion.
Implement standardized communication protocols, dashboards, and tracking tools to improve operational coordination and accountability.
Strategic Initiatives Supported
Workforce planning and talent management
Recruitment and onboarding enhancement
Employee engagement and culture development
Leadership development and mentoring programs
Upskilling and workforce readiness initiatives
Performance management and succession planning
Baseline technical training programs
OIT Directors Bootcamp and leadership pipeline development
Key Performance Indicators (KPIs)
Recruitment & Retention
Average time-to-fill
Employee retention and turnover rates
Employee engagement and satisfaction metrics
Onboarding & Orientation
Completion rates for 30/60/90/120-day onboarding objectives
New hire satisfaction and onboarding effectiveness scores
Training & Development
Training participation and completion rates
Skill improvement and workforce readiness metrics
LMS utilization and development analytics
Performance Management & Succession Planning
Evaluation completion and goal alignment metrics
Leadership pipeline and succession readiness indicators
HR Operations & Employee Relations
Service satisfaction ratings
SLA adherence and workflow efficiency
Employee relations resolution timelines