Develop a deep understanding of what types of features and products customers are using across different stages of their MongoDB lifecycle, find pain points, and conduct deep-dives to provide actionable recommendations that improve the customer experience
Define KPIs and diagnostic metrics that help improve the user experience
Surface insights to drive executive decision making across the business
Create measurement frameworks to measure the success of each product
Conduct deep dive analysis to assess product performance and health
Serve as an analytical and technical thought partner to stakeholders across the product, analytics, data science teams
Make the team more efficient: Research and implement new tooling/processes; seek out and automate existing costly manual processes
Skills & attributes
5+ years of hands-on analytics experience with for product and / or growth teams, ideally at a software company
Advanced SQL skills and proficiency with either Python or R
Deep understanding of SaaS products and demonstrated success of partnering with product teams to conduct a wide range of experiments.
Demonstrated ability to effectively communicate and set priorities with a variety of key stakeholders at all levels of the organization
Effective at communicating technical concepts to non-technical audiences
Committed to contributing to a collaborative, enjoyable, and psychologically safe work environment
About MongoDB
With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we're powering the next era of software.
Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It's what makes us MongoDB.
MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.
Req. ID: 1273420170
Benefits
Health insuranceEquity / stock optionsParental leave
Additional Information
The worldwide data management software market is massive (IDC forecasts it to be $138 billion by 2026!). At MongoDB we are transforming industries and empowering developers to build amazing apps that people use every day. We are the leading modern data platform and the first database provider to IPO in over 20 years. Join our team and be at the forefront of innovation and creativity.
The Senior Product Analyst II will play a meaningful role in further developing our rapidly growing Data Analytics function. Partnering with stakeholders across Product Management, Engineering and Analytics teams, as well as with other teams around the business, this role will surface key insights to drive business decision making. This role requires someone with strong analytical and technical skills, and who is comfortable partnering with stakeholders at all levels of the organization and across multiple functional areas in a fast-paced, challenging environment.
We are looking to speak to candidates who are based in Austin, TX for our hybrid working model.
Mongodb · Austin