General Manager I Opening Mama Shelter Amsterdam (M/F/NB)
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Would you like to join us and contribue to write the story of Mama Shelter in Amsterdam ? ๐ชถ You must be fluent in Dutch as well as English. As for Mama, she's still learning Dutch, so please be kind by sending an English version of your CV. THE MISSION? As General Manager , you are the inspiration for your team to create a positive and stimulating environment focused on teamwork. You are the leader of a team of around one hundred people whose mission is to provide customers with an exceptional Mama experience โจ through a welcoming, quirky and friendly atmosphere that you create. Mama must be in good hands with you ๐. You will also develop special relationships with customers and local businesses by delivering the Mama experience to them as well. While maintaining high standards in our rooms/ateliers and standards in food, services, health and safety, you ensure the profitability of Mama through revenue generation and cost control. Behind the scenes , you analyze sales figures and control expenses. You manage and forecast budgets, as well as financial plans. ๐๐ In order to achieve these objectives, you collaborate with headquarters especially on reporting results, as well as e-marketing and media campaigns. MADE FOR YOU? ONLY IF... You have an ability to adapt to all challenges, remaining calm in an offbeat environment with a large customer flow. You have had a similar experience with team management of at least 100 people. You know how to identify talents and develop them; red chair and buzzer: it's your turn! ๐๐ You are flexible in your schedule. Your working hours will be determined according to the needs of the business. You want to be at the heart of the action with your team, and not alone at your desk. ๐ช You have a knack for business development and you're an experienced Manager. YOUR LITTLE EXTRAS : You are not afraid to roll up your sleeves & do the dirty work. You develop talents to support the growth of the Mama Shelter Group. ๐ซ๐ It's not just the results that drive you, your team and your customers are your priority. Next, we're sure you know the tune ๐ถ: First melody: "At Mama, no AI! We review your application in person and take the time to understand your background. ๐ง First verse: We organise an initial telephone interview with our People & Culture Team to see if your application fits in with our rhythm. ๐คณ Chorus: Once you've passed the phone interview, we'll arrange a remote meeting ๐ป or a meeting at Mama ๐ค to meet the Gang! Last verse: Naturally, you'll receive a response from us within two to three weeks at the latest, whether it's a โ๏ธ or a โ๏ธ.