Manager, SMB Account Management, Food and Beverage
External
Square · Chicago, IL$149K–$270K/yrFull-timeRemoteToday
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About the role
Lead a remote team of 10-12 Account Managers serving SMB Food & Beverage merchants to drive revenue expansion, software adoption, and churn reduction. Coach and develop the team through structured 1:1s, pipeline reviews, and performance cadences, partner cross-functionally to resolve escalations and surface merchant insights, support OKR execution and program improvements, and act as senior escalation for high-impact merchant situations. Moderate travel (~quarterly) required.
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