Business Development - Wine Logistics (Core Focus)
Identify, target, and acquire new customers in the wine, spirits, and beverage segment
Demonstrate strong understanding of wine logistics requirements to win Sales opportunities (bonded storage, compliance, temperature control, etc.)
Drive end-to-end sales cycle:
Lead generation
Customer meetings & solution pitching
RFQ participation and proposal submission
Commercial negotiation, deal closure and Contract finalization
Collaborate with internal teams (Operations, IT, Finance, Commercial) to develop tailored logistics solutions and costing
Tele-sales & Lead Generation - General Accounts
Conduct proactive outbound calls and outreach to introduce Toll services
Generate and qualify leads across general industry segments
Secure appointments and meetings for senior BD team members
Maintain strong pipeline through structured follow-ups
Support marketing campaigns and database activation initiatives
Commercial & Solution Development
Work closely with Operations, Finance, Commercial to develop costing and pricing strategies ensuring target profitability
Prepare and submit commercial proposals and rate cards
Seek internal approvals for drafting and reviewing contracts and commercial terms
Negotiate pricing and contract terms with customers
Customer Relationship & After-Sales Support
Provide professional after-sales support and relationship management
Handle customer feedback, complaints, and escalations by coordinating with internal teams
Identify opportunities for upselling and cross-selling
Key Performance Indicators (KPIs)
Sales & Revenue
New business revenue generated (monthly / quarterly target)
Gross profit (GP) achievement against target
Number of new accounts acquired (focus on wine segment)
Pipeline & Conversion
Value of qualified sales pipeline maintained (e.g., 3-5x of target)
RFQs submitted vs won (conversion ratio)
Average sales cycle time
Tele-sales Activity
Number of outbound calls / outreach activities per week
Number of qualified leads generated
Number of appointments secured for BD team
Requirements
Minimum 2-5 years of experience in logistics / contract logistics / warehousing sales
Prior exposure to Wine, FMCG, or temperature-controlled logistics is an advantage
Strong hunter mindset with proven ability to generate leads and close deals
Experience in tele-sales / cold calling / lead generation is an advantage
Good understanding of sales cycle, RFQ process, and solution selling
Experience using Sales Force is a plus
Strong communication, negotiation, and stakeholder management skills
Self-driven, proactive, and target-oriented
What moves you?
At Toll everyone is welcome including those of all ages, ethnicities, g
Benefits
Vision insurance
Additional Information
About Toll Group
At Toll, we do more than just logistics - we move the businesses that move the world. Our 16,000 team members can help solve any logistics, transport, or supply chain challenge - big or small. We have been supporting our customers for more than 130 years. Today, we support more than 20,000 customers worldwide with 500 sites in 27 markets, and a forwarding network spanning 150 countries. We are proudly part of Japan Post - www.tollgroup.com
Role Overview
We are seeking a driven and commercially focused Business Development professional responsible for hunting new customers within the wine logistics segment, while also supporting tele-sales outreach for general logistics accounts.
This role combines field sales, solution selling, and proactive lead generation, with a strong emphasis on building pipeline and securing new business opportunities for Toll Logistics.
Tollgroup · Singapore