This is an advanced administrative support position with the Division of Corporations, UCC & Commissions that reviews, examines and records various corporate, UCC, notary public and marriage officiant filings after determining compliance to the applicable laws, rules and regulations governing those filings. The incumbent provides expert guidance to attorneys, paralegals, accountants, the public and other state agencies, on the phone, in writing and in person. This position gathers and analyzes information to make conclusions using independent judgment, initiative, and discretion, to make recommendations to management on program status and improvements to processes and procedures.
Requirements
Team Collaboration: Ability to work effectively within a team, contributing to shared goals and helping others succeed.
Communication Skills: Clear and professional communication with the public, attorneys, law enforcement, and internal teams.
Adaptability: Comfort in a fast-paced environment with frequent interruptions and changing priorities.
Problem-Solving: Critical thinking to resolve complex eligibility, compliance, or restoration issues.
Attention to Detail: High level of accuracy in reviewing legal and court documents and processing transactions.
Professionalism: Ability to maintain a polite, courteous, and non-confrontational demeanor, avoiding gossip/negativity, and respecting diverse perspectives.
Key Competencies We Value:
Emotional Intelligence : Empathy, professionalism, and accountability in customer and team interactions.
Conflict Resolution & Feedback : Skill in navigating difficult calls and providing accurate information with tact.
Time Management: Effective organization of daily responsibilities while managing a high call volume.
Commitment to Excellence : Strong work ethic and attention to statutory deadlines.
Continuous Improvement: Openness to process enhancements and feedback.
In this role, you will:
Independently reviews, examines, and accepts or rejects business, trademark and UCC filings, requests for apostilles and authentications and notary applications ensuring completeness, accuracy and determining compliance to applicable laws, rules and regulations.
Answers all division calls regarding Corporations, UCC, Notaries Public, Marriage Officiants and Boards and Commissions.
Prepares and mails acknowledgments of filing.
Enters information regarding accepted documents into a database and modifies existing data to maintain accurate records.
Responds to inquiries from attorneys, paralegals, accountants, other state agencies and the public and provides statutory filing guidance on corporate, trademark and uniform commercial code lien filings.
Independently composes, reviews and edits written assistance notices to filers and the public to provide instruction and guidance on compliance with applicable laws, rules, and regulations.
Accesses and provides information on web-based services and functions and assists public with the location of forms using the internet.
Processes requests for corporate certificates of good standing, copy requests and apostilles or authentications.
Pr
Benefits
Vision insuranceRemote work options
Additional Information
If you are a current State of Maine employee, please submit your application through the internal application process using the Find Jobs report in PRISM. Seasonal employees who do not have PRISM access should apply through the State's career page and indicate on the application that they have previously worked for the State.
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Department: Secretary of State
Division: Division of Corporations, UCC & Commissions
Location: Augusta, Maine
Schedule: Monday - Friday 8:00am - 5:00pm (position is in office only, remote work not offered)
Grade: 16
Salary: $18.76 - $27.03
Closing Date: June 18, 2026
Join Our Team at the Department of the Secretary of State:
At the Department of the Secretary of State, we are a team dedicated to providing efficient and exceptional service to our community. We prioritize work-life balance and offer great benefits to support our team in achieving professional success while maintaining personal well-being. Join a team that fosters a culture of teamwork, integrity, and continuous improvement, offering opportunities for growth and making a meaningful impact on the lives of our citizens.
Are you ready to make a difference?
We are looking for dedicated and collaborative individuals who thrive in a dynamic, growth-focused environment. If you are passionate about making a difference, driving success, and being part of a positive team culture, we want you on our team.
Maine · 6 East Chestnut Street, Augusta