Own end-to-end program strategy and execution for commissary manufacturing and equipment initiatives across the Fresh Food Production network
Define and drive program vision, mission, tenets, and objectives for commissary excellence and equipment standardization
Lead large-scale, complex initiatives spanning multiple 1P and 3P commissary partners, geographies, and business units with significant network-wide impact
Influence strategic direction and decision-making at the director and VP level through data-driven recommendations and subject matter expertise
Build consensus across diverse stakeholder groups including culinary, operations, sourcing, engineering, quality, and food safety teams
Serve as the principal thought leader and internal authority on commissary manufacturing systems, equipment capability, and production scalability
Drive organizational change and process improvements that have measurable impact across the entire commissary network
Contribute to OP1/OP2 narratives and own organizational goals related to commissary manufacturing excellence and equipment strategy
Commissary Manufacturing and Partner Engagement
Develop and execute comprehensive manufacturing support programs for both 1P and 3P commissary partners, ensuring alignment with Fresh Food Production quality, safety, and output standards
Establish manufacturing playbooks, standard operating procedures, and best practices that translate restaurant-quality culinary standards into repeatable, scalable production processes across small-format facilities
Lead cross-functional readiness assessments for commissary partner onboarding, production ramp-ups, and new item launches, ensuring all technical, quality, and operational requirements are met prior to production
Partner with 3P commissary operators to identify capability gaps, develop improvement plans, and drive execution against agreed timelines and performance targets
Create and maintain governance frameworks and performance scorecards for commissary partner manufacturing quality, throughput, yield, and compliance
Design and deploy training programs and change management strategies that build manufacturing excellence capabilities within both 1P operations and 3P partner teams
Lead post-launch reviews and capture lessons learned to continuously improve commissary onboarding methodologies and production playbooks
Monitor network-wide manufacturing performance and drive corrective actions to achieve quality, cost, and throughput targets across all commissary sites
Equipment Strategy and Expertise
Serve as the primary equipment subject matter expert across the Fresh Food Production network, covering high-volume production equipment and light automation systems
Define and own the equipment strategy including standardization frameworks, lifecycle management, qualification protocols, and future-state automation roadmap
Lead equipment specification, evaluation, and selection processes for new commissary builds, capacity expansions, and line upgrades, partnering with equipment vendors, engineers, and operations teams
Develop and maintain equipment qualification and validation protocols ensuring all commissioned equipment meets performance, safety, food safety, and sanitation requirements
Build scalable equipment standards and design specifications that can be deployed consistently across a distributed network of small commissary facilities
Identify opportunities to introduce light automation solutions that improve throughput, reduce ergonomic risk, and maintain food quality standards at scale
Conduct equipment failure analysis and lead root cause and corrective action (RCCA) initiatives to resolve recurring equipment-driven production issues
Partner with maintenance, engineering, and 3P partners to establish preventive maintenance standards and equipment reliability programs across the netw
Requirements
partner with 3p commissary operators to identify capability gaps, develop improvement plans, and drive execution against agreed timelines and performance targets
create and maintain governance frameworks and performance scorecards for commissary partner manufacturing quality, throughput, yield, and compliance
design and deploy training programs and change management strategies that build manufacturing excellence capabilities within both 1p operations and 3p partner teams
lead post-launch reviews and capture lessons learned to continuously improve commissary onboarding methodologies and production playbooks
monitor network-wide manufacturing performance and drive corrective actions to achieve quality, cost, and throughput targets across all commissary sites
serve as the primary equipment subject matter expert across the fresh food production network, covering high-volume production equipment and light automation systems
lead equipment specification, evaluation, and selection processes for new commissary builds, capacity expansions, and line upgrades, partnering with equipment vendors, engineers, and operations teams
build scalable equipment standards and design specifications that can be deployed consistently across a distributed network of small commissary facilities
identify opportunities to introduce light automation solutions that improve throughput, reduce ergonomic risk, and maintain food quality standards at scale
conduct equipment failure analysis and lead root cause and corrective action (rcca) initiatives to resolve recurring equipment-driven production issues
partner with maintenance, engineering, and 3p partners to establish preventive maintenance standards and equipment reliability programs across the netw
Additional Information
Amazon is seeking an experienced Principal Commissary Manufacturing and Equipment Program Manager to lead complex, cross-functional programs that drive manufacturing excellence, equipment strategy, and operational scalability across our Fresh Food Production commissary network. This individual contributor role combines deep expertise in high-volume food manufacturing, light automation equipment, and commissary operations to deliver restaurant-quality food at scale across a distributed network of small production facilities. The ideal candidate will serve as the definitive internal expert on commissary manufacturing systems, partnering with both 1P and 3P commissary operations to standardize processes, optimize equipment utilization, and build the capabilities required to scale a best-in-class fresh food network. This role includes stretch leadership opportunities through mentoring, influencing cross-functional teams, and driving strategic initiatives across the Fresh Food Production organization.
Amazon.com · Austin, TX